Back

Nielsen Nissan of Denville - Service Center

Denville, NJ

not yet
rated
101 Reviews

101 Reviews of Nielsen Nissan of Denville - Service Center

Sort by
September 30, 2018

Great service As always I had a great experience. Friendly workers, free coffee, relaxing environment and great service!! Everything was explained to me and done in More

by Football
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Nielsen Nissan of Denville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Mark Susco - GM

August 29, 2018

Great dealership. I have always had a great experience at Nissan of Denville. Everyone extremely knowledgeable and pleasant. My needs have always been met. Appointments More

by Diannevegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Preziosi
Sep 06, 2018 -

Nielsen Nissan of Denville responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with the team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nissan World of Denville Team

May 15, 2018

Service Like Your Uncle Did I have gone to Denville for many years of service on my 2000 Maxima and now my 2014 Rogue. I am always welcomed like family, my Rogue is cared for wit More

by Wawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Villacres
May 17, 2018 -

Nielsen Nissan of Denville responded

Thank you so much for taking the time to share your kind words about your experience at Nissan World of Denville! We are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Nissan World of Denville Team

March 29, 2018

Always Great Service Another great experience with this service department. All service employees I have dealt with are friendly and honest. Service manager Tim Kelly is More

by EPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2018 -

Nielsen Nissan of Denville responded

Thank you for this great review! Tim is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Nissan World of Denville Team

February 22, 2018

Getting Better Every year I have been going to Denville Nissan for over thirty years and the service was always good but in the recent year the service has moved toward excelle More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather has improved over the past year and has become a highly professional representative.
Apr 17, 2018 -

Nielsen Nissan of Denville responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Nissan World of Denville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Nissan World of Denville Team

February 01, 2018

Great Service and Considerate of Service Time I appreciated Richie giving a thorough overview of services needed for my car. The different brands of tires and being attentive to the length of time More

by Nailah Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie- Service Advisor, , Sean Bilby-Auto Tech and Ashley the Cashier
Apr 17, 2018 -

Nielsen Nissan of Denville responded

Nailah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Nissan World of Denville Team

December 30, 2017

I came in for service and richie helped me. When i was ready to pay Fatima was really nice and kind. Everyine is nice and went out of their way to help. More

by Riz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2017

Another Service that Exceeded my Expectations By Tim The first person I met when walking in to this dealer was Tim(service manager) and knowing that service is everything I purchased my NIssan Maxima fro More

by MichaelNissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Nielsen Nissan of Denville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Nissan World of Denville! If there is anything else we can do for you, please feel free to visit us. Best, Nissan World of Denville Team

December 15, 2017

Great service I just leased my rogue from this dealer six months ago. Great experience then and today when I went in for service. They got me in and out and even More

by kristy.sussinaschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Russo
Dec 28, 2017 -

Nielsen Nissan of Denville responded

We really appreciate your feedback, Kristy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Nissan World of Denville Team

September 29, 2017

Scammed with a smile! Quoted $450 to replace links and bushings on sway bar because of noise. Noise came back. Local mechanic says links never replaced -rusty-but only need More

by Bob B
Recommend Dealer
No
Employees Worked With
Heather Russo
...
4
...