Nielsen Nissan of Denville

Clearly shady things going on here. I wanted to buy a car from them but its a 5 hour drive so I asked for the out the door price so I could see any hidden fees. They told me only the sa I wanted to buy a car from them but its a 5 hour drive so I asked for the out the door price so I could see any hidden fees. They told me only the sales manager could do that at the dealership. I didn't want to negotiate I just wanted the total price and they wouldn't give it to me and were rude about it! Telling me to shop closer to home. More

The dealer is very rude and they tried to push you to but their car without any negotiation. Will not come again and not recommend. their car without any negotiation. Will not come again and not recommend. More

I will not return there the worst experience ever in the service department. Rude & Unprofessional. Without even checking my issue I was given random diagnosis and even pushed off to another dealer. The ad service department. Rude & Unprofessional. Without even checking my issue I was given random diagnosis and even pushed off to another dealer. The advisor Was irate and pushy with previous customers and he wasn’t any different to me . NOT RECOMMENDED More

I could give a lesser rating if possible. They acted in such a bad faith, agreed for certain things when selling the car and once we got the loan check from the bank they just changed their t They acted in such a bad faith, agreed for certain things when selling the car and once we got the loan check from the bank they just changed their tune and increased the price by $3000. DO NOT TRUST this dealer unless you get things in writing, and make sure you get a copy of what they agreed. More

I have never had a better experience in buying a car than I had at Route 10 Nissan and it’s staff. I felt so relaxed and comfortable with everyone that I knew instantly this is the place that I’m going to do I had at Route 10 Nissan and it’s staff. I felt so relaxed and comfortable with everyone that I knew instantly this is the place that I’m going to do business. I got an exceptional value and was offered a high level of customer service. Highly recommend More

Staff was very professional and friendly. Large inventory to choose from. See Route 10 Nissan for your next new or pre owned vehicle. Great purchase experience. Large inventory to choose from. See Route 10 Nissan for your next new or pre owned vehicle. Great purchase experience. More

The sales department was great had good experience with them however the service dept is terrible I have had the car there 3 time for the same problem and it still not fixed the service writer said he woul them however the service dept is terrible I have had the car there 3 time for the same problem and it still not fixed the service writer said he would call me back and has not responded it’s been well over a week currently trying to file with New Jersey lemon law More

Had a great experience with the service department. I was able to get an appointment very quickly and even though I thought I was going to be there for hours they had me in an out in just about one ho I was able to get an appointment very quickly and even though I thought I was going to be there for hours they had me in an out in just about one hour. They also did a multi-point inspection to make sure everything else was ok with my car. Great experience! More

I had been working with the dealership for several days looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started looking to purchase a used truck I found online. The truck was listed for 48k online. I visited the dealership, test drove the truck, and we started working numbers. The fees that many consider illegal or immoral such as a 3k CPO AND a 3k PDSI brought the price from the online $48995 up to $59,995! And that's before we even contacted the bank to get an interest rate! So, I left the dealership frustrated, found another dealership with a nearly identical truck. They ONLY add an etching and doc fee under 1k total in additional fees. Rt.10 Nissan is dishonest with their upfront pricing. More

Not professional at all, drove all the way from philadelphia, to do a trade in only to be lied to. They are no different from many others dealerships, the goal is to make money off u... alot of mon philadelphia, to do a trade in only to be lied to. They are no different from many others dealerships, the goal is to make money off u... alot of money. I had a 2019 dodge journey SE in great condition, and i knew the kelly blue book value, even had the trade value that they would give, but because the vehicle that i wanted wasn't 30k or 40k they declined my offer. They suck period. More