Nielsen Nissan of Denville

I went to buy new Rouge 2010. I went there first and saw car n price. The salesman wanted me to buy car same night with 2000 down n 350 monthly payment for 60 months. I told him that I could't buy same nig car n price. The salesman wanted me to buy car same night with 2000 down n 350 monthly payment for 60 months. I told him that I could't buy same night as I have to ask my Dad before and he was at work. Three days later, I and my Dad took day off and went there to buy car. First, they made us wait over an hour, finnaly we saw car n then manager came to me and said that he can offer me 370 monthly payment for 60 months or 350 for 72 months. They are so lier and they don't have any manner how to talk to customers. Please don't go there to buy any cars.. I would recommend to go to Morristown. They are really nice poeple. More

first you can spend alot time waiting for some body first you can spend alot time waiting for some body attend to you in the parst window. second , the order take may be ten days or two weeks fo first you can spend alot time waiting for some body attend to you in the parst window. second , the order take may be ten days or two weeks for arrive to the dealer never less. thirt , a lot people and no body asking to you about help........only interets sales, you no come to buy they no needed to you............. More

I just leased a car with these guys, I leased a Rogue from them. I dealt with Justin and Anthony. They took great care of me. Everything Justin promised he came through with and I got a great price. T from them. I dealt with Justin and Anthony. They took great care of me. Everything Justin promised he came through with and I got a great price. They did not give me the run around like other places, I would definitely recommend this dealer to my friends. Justin even bought me lunch while my paperwork was being done! More

I sold a car and Anthony took my tile and plates AND CAR!!! And told me to come by in a week for the check then gave me the run around telling me come tomorrow come the next day..It took Danville Nissan CAR!!! And told me to come by in a week for the check then gave me the run around telling me come tomorrow come the next day..It took Danville Nissan 2 weeks to give me my check. I said well I will take the truck back and they said that they will give me less if I take it back...I will never do business there again. More

I had a horrible experience here and walked out certified check in hand! Their sticker prices are VERY overpriced for used cars. I looked at a 3 year old Sentra with basic parts that was not certified pre- check in hand! Their sticker prices are VERY overpriced for used cars. I looked at a 3 year old Sentra with basic parts that was not certified pre-owned and was listed at 14,985. Meanwhile the Edmunds TMV was only 9865! They would not even consider coming down to a fair price. While we were holding our ground, two sales managers came over. At first, they were simply insulting our intelligence, and then they started getting downright belligerent. At one point they tried showing us a print out from Kelly's Blue Book that had a completely inflated number. I don't know what search criteria they plugged in, but I had already printed it out myself, so at that point we walked out. They are either completely dishonest swindlers or incompetent business men who bought the car at too high a price in the first place. Either way, do not buy from these people, and never sit down without checking the Edmunds TMV. They also use old school haggling tricks, which I found a bit outdated given the amount of info on the internet these days. More

I didn't have a horrible experience with this dealer, however, my purchase was as simple as it gets. I offered to pay what I considered a fair price for a new vehicle, and they offered a reasonable pric however, my purchase was as simple as it gets. I offered to pay what I considered a fair price for a new vehicle, and they offered a reasonable price for my trade-in. I'm sure I could have gotten a better price/trade-in with more haggling, but a couple of hundred dollars when buying a $30,000 car isn't worth the hassle. I had already been to two other Nissan dealers, and the trade-in offer would not go any higher. I also paid cash, so there were no games played with the finance rep. However, I was a bit startled by the fact that after I gave them the keys to my trade-in for their inspection, they never gave them back. I was asked to produce a title and was told that they were going to hold the trade-in until the sale was final. They stated they didn't want me to damage it or put any more miles on it. They provided me a rental car for 48 hours until my car was ready for delivery. In effect they made me a "captive customer". I could no longer shop around, because they had my trade-in. So if you shop here with a trade-in... Hold on to your keys and keep your shopping options open!!! More

I was dealing with Spencer over the phone and negotiated a price (out the door cost) so we wouldn't waste too much time at the dealership. When we came into the dealership, he made us wait an hour (cause he a price (out the door cost) so we wouldn't waste too much time at the dealership. When we came into the dealership, he made us wait an hour (cause he was with other customers), and then instead had another salesman work with us. Then we were told that the total price was not including other "fees". They refused to offer us the $500 college graduate rebate that Nissan advertised online. On top of all that, the manager, Frank, kept yelling "Get out!" from under his breath multiple times. In my book, that is very unprofessional - a manager should never speak to customers in that way. I would never recommend this place to anyone. The only person that was nice and helpful at this dealership was Domingo, who tried his hardest to help us with our requests. More

the guy at the front seat, named Washington doesn't know how to talk to a customer. Within 2 mins of entering their showroom, he pissed me off so much that I had to leave. He kept on asking me silly and stu how to talk to a customer. Within 2 mins of entering their showroom, he pissed me off so much that I had to leave. He kept on asking me silly and stupid questions and was just wasting his time, not interested in selling the vehicle at all. I'd never recommend someone to this dealership if person like him work here More

THEY SUPPOSEDLY FIXED MY NEW CAR'S HORN ABOUT 5 TIMES. IT REQUIRED 10 TRIPS THERE BECAUSE THE PART WAS NEVER IN STOCK. NOW WHEN I WENT THERE AGAIN BECAUSE THE HORN BROKE AGAIN, THEY WANT ME TO PAY HUNDREDS O REQUIRED 10 TRIPS THERE BECAUSE THE PART WAS NEVER IN STOCK. NOW WHEN I WENT THERE AGAIN BECAUSE THE HORN BROKE AGAIN, THEY WANT ME TO PAY HUNDREDS OF DOLLARS FOR "DIAGNOSIS". SHOULDNT IT HAVE BEEN OVERDIAGNOSED BY NOW? HOW MANY TIMES SHOULD IT TAKE TO DO IT RIGHT? THIS KIND OF TREATMENT IS WHY CONSUMERS SWITCH TO ANOTHER BRAND. IT DOES NOT SHOW VERY WELL FOR NISSAN QUALITY. THIS FAILURE TO FIX A NEW CAR'S PROBLEMS SHOWS A DISTINCT LACK OF QUALITY FOR NISSAN PRODUCTS. NO WONDER OTHERS GO TO OTHER CAR MFRS TO BUY A NEW CAR. More

I really wish I could give less than a 1 on this review but.....I'll settle! Anyway...I cannot stress enough to anyone in the market for a car to stay away from this crooked, no good, cheating, swindling d but.....I'll settle! Anyway...I cannot stress enough to anyone in the market for a car to stay away from this crooked, no good, cheating, swindling dealer! My girlfriend and I went in to lease a Nissan Frontier 1 month ago. We were asked what was the most we could spend and not fully understanding the do's and don'ts of leasing answered our maximum amount but stating that it wasn't where we wanted to end up. Just a figure. Well after many trips back and forth to the manager our sales rep DON CHONKO made us feel that we were cheap and lucky to get the deal we got. Agreeing that it was the payment we mentioned we signed our lease...er, well...an electronic pad. We never actually saw a lease document nor was one given to us. Just a very vague summary of charges and constant reassurance that any charges didnt affect the bottom line ..when infact they ARE the bottom linee as we have now learned. After being there for almost 5 hours and beccoming thoroughly confused we left with our car and what we thought was a decent price. Days later Nissan sent us our 'actual' lease. On it, with all of the 'packed items' and misc charges we spent almost 6000. more than the MSRP. Basically, I will pay off by lease end the original value of the car had I financed it. Plus, our trade and money down were never even counted on the lease!!! Additional charges where added on ( to the dollar) to negate any extra we put in. Another 5k down the drain. Now, these lowlifes won't do a thing about any of this but have the nerve to admit that we were screwed and told us that we were stupid and shouldn"t have signed for a payment like that. They said and I quote" Yeah its immoral but, not illegal.". Be careful next time"...nice huh. This is my 3rd Nissan and my girlfrind has had 4. We would have probably spent another 100 grand over our lives at this dealer had they been honest and not looking for a quick buck,,,now, we will never buy another NISSAN AND ARE ACTUALLY going to pursue LEGAL MATTERS AGAINST DENVILLE NISSAN!!! Even if we lose or spend more money, we just want them to pay somehow for what they did. Rotten, horrible, scammers is what Don Chonko and Mike the sales manager are. I truly wish them nothing but the worst from here on out!!! People...research leases on the net. KNOW WHAT YOU ARE SIGNING AND UNDERSTAND WHAT HOW ALL OF THE FIGURES ARE COMPUTED!!! Learn from our mistakes!! More