Nielsen Dodge Chrysler Jeep Ram

I CALLED FOR AN OIL CHANGE ON WEDNESDAY AND WANTED TO COME IN ON FRIDAY, THEY SAID NO PROBLEM. CAME IN AT 4:30 WAS DONE BEFORE 5:15 THAT WAS GREAT. I AM VERY HAPPY WITH MY DECISION TO COME HERE INSTEAD O COME IN ON FRIDAY, THEY SAID NO PROBLEM. CAME IN AT 4:30 WAS DONE BEFORE 5:15 THAT WAS GREAT. I AM VERY HAPPY WITH MY DECISION TO COME HERE INSTEAD OF DOVER DODGE. More

Clean, friendly place. Quick service regarding issue that car was brought in for (recall). Possible future issues explained. One I approved to be taken care of immediately (plug tire). The other (brake issue car was brought in for (recall). Possible future issues explained. One I approved to be taken care of immediately (plug tire). The other (brake issue) was explained & I declined to have my mechanic resolve. No pressure to do it there & then. Everyone was polite & professional. More

We came in closer to closing looking for used jeep unwangler. We called before coming to make sure jeep we wanted was there and we spoke to Dan. When we arrived he was outside waiting for us and waste unwangler. We called before coming to make sure jeep we wanted was there and we spoke to Dan. When we arrived he was outside waiting for us and wasted no time. He was friendly, professional and not agressive as some car salesmen can be. The whole team stayed late working on our behalf so we could take our new jeep home that night, which we did. I would recommend this dealer. FYI my husband is a member of jeep club that meets there and I'll soon be joining with my new jeep. More

The sales team was very professional and friendly. I had The sales team was very professional and friendly. I had a bad experiecnce with another Dodge dealer some time ago but this dealer was different and The sales team was very professional and friendly. I had a bad experiecnce with another Dodge dealer some time ago but this dealer was different and made me comfortable with purchasing experience. I will recommend this dealership to my friends and families. More

Thank you for making everything so easy. It was a pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. More

Our sales person Barry was great with delivering the vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended up with one. The financing part was very smooth and there was no pressure at anytime during the sales and financing process. If I have to complain about anything it would be the time we had to spend in the dealership, it was pretty long but at the end it was worth it. Also, the jeep was supposed to have the tube running boards and they were not installed when we picked up the jeep, thought that would be completed before we got there. It's been over a week and I still have not heard when I will be able to get them Installed, a bit disappointing. But besides these two item everything else went smoothly. Thank you More

My first expeeience with your Service Center was good. I do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. Sometimes its just the little special touches that mean the most & leave memorable impressions!! Overall my 1st experience was good & the staff was friendly. More

I've always felt valued by your service staff and all problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no com problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no complaints. More

I recently purchased a 2012 Jeep Wrangler Sport from Nielsen Dodge Chrysler Jeep Ram and my purchasing experience was excellent. My experience started when I stopped into the dealership during a BBQ and Nielsen Dodge Chrysler Jeep Ram and my purchasing experience was excellent. My experience started when I stopped into the dealership during a BBQ and Meet and Greet Event with Daryl Strawberry. In addition, to meeting a baseball legend and having some great food I met my client advisor, Amanda Chevannes who is exceptional. Ms. Chevannes was friendly, and answered all my questions about my vehicle with no hassles. She provided me with opportunities to test drive my vehicle, as well as, handled all of the necessary paperwork in a timely fashion. In addition, when I had questions regarding my final purchase contract, Mr. Rick Vrablik, General Sales Manager, made himself personally available and reviewed all the final paperwork with me. If you are looking to purchase a new or used vehicle be sure to stop by Nielsen Dodge Chrysler Jeep Ram and see Amanda and Rick first. You will NOT be disappointed. Great dealership! More

Overall, my my experience in dealing with Steve was a positive one. He attempted to be very accomodating. I had one issue with the delivery of my vehicle that Steve was unable to control. I have not yet positive one. He attempted to be very accomodating. I had one issue with the delivery of my vehicle that Steve was unable to control. I have not yet received a follow-up telephone call on this issue. More