Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,849 reviews
Good service, friendly staff, very attractive dealership facilities. Everything we needed and any questions we had were answered at the time of the visit. Very good experience. facilities. Everything we needed and any questions we had were answered at the time of the visit. Very good experience. More
It was easy to schedule my appointment. The service was completed in the time I was told it would take. The staff was very polite and friendly. completed in the time I was told it would take. The staff was very polite and friendly. More
This was the best car sales experience I ever had. Starting from the moment the Kenn Baker greeted me to the good bye hand shake from Tom (Finance). I purchased my twin boys their first car and i Starting from the moment the Kenn Baker greeted me to the good bye hand shake from Tom (Finance). I purchased my twin boys their first car and it was simply the best feeling! I will highly recommend your dealership ! Thank you for making my car purchase such a great experience. Best regards, Cristina More
I came to Nielsen after bad experiences at two other dealers, including the one I bought mine from. I bought my 2012 Jeep GC SRT8 back in November and have had some trim issues and problems with servic dealers, including the one I bought mine from. I bought my 2012 Jeep GC SRT8 back in November and have had some trim issues and problems with service departments no knowing what oil goes in my truck/being told that I don't know what I'm talking about. As a SRT enthusiast you can imagine how this rubbed me the wrong way. I came into Nielsen with no appointment and Jim helped me no problem and had the service manager take pictures right away to get the warranty process going. A short time after that the problem I was trying to have fixed for months was finally fixed. I will be using Nielsen for all my future servicing as they seem to understand the SRT and the culture behind it. More
EXCELLENT CUSTOMER SERVICE FAST TRANSACTION WENT ABOVE AND BEYOND MADE MY ME WANNA BUY EVERY CAR FROM THERE THANKS A MILLION WILL RECOMMEND AGAIN AGAIN AND BEYOND MADE MY ME WANNA BUY EVERY CAR FROM THERE THANKS A MILLION WILL RECOMMEND AGAIN AGAIN More
Putting this deal together took a lot of work on Dan(finance) & Joe Alfano. I would recommend the dealership and Joe without hesitation! Dealt with this dealership when it was Warnock and I was more Dan(finance) & Joe Alfano. I would recommend the dealership and Joe without hesitation! Dealt with this dealership when it was Warnock and I was more relaxed with the new ownership. More
Everything is working fine in the car so far. I would recommend your dealership for buying and servicing cars. The service and sales representatives are knowledgeable and friendly. recommend your dealership for buying and servicing cars. The service and sales representatives are knowledgeable and friendly. More
Overall I had great experience primarily because of the patience and effort of my sales person Amanda and the customer service person Billie Joal. they both were very diligent in there effort to make sure patience and effort of my sales person Amanda and the customer service person Billie Joal. they both were very diligent in there effort to make sure I had all the information needed to make my purchase decision easier. Please recognize them both they did a great job. More
Steven Rudnick listened to us about what type of car I was looking for. He showed us several options and explanined the differences between the different Wrangler models we could buy. We settled on a Sa was looking for. He showed us several options and explanined the differences between the different Wrangler models we could buy. We settled on a Sahara version. At first it didn't seem like it would fit into our budget, but he made it work for us and we walked out that evening with a new Jeep. Everyone at the dealership was very friendly and courtious and I would recommend them to someone looking to purchase a new Jeep. More
Working with my service advisor John Baran is always a positive experience. He is a true professional and understands how to make the customer happy. He always kept me informed of the progress and returne positive experience. He is a true professional and understands how to make the customer happy. He always kept me informed of the progress and returned my calls promptly. At this time, it appears that my recent service issue has been resolved. It is a pleasure to deal with Nielsen. Thank you! More