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Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience at Nielsen was amazing. Mark AAsum could not have been more helpful. I have a very limited schedule so buying a car can be a hassle. I told Mark I wanted to cut right to the deal. He foun not have been more helpful. I have a very limited schedule so buying a car can be a hassle. I told Mark I wanted to cut right to the deal. He found me the Jeep I wanted and made it happen quickly. Mark was even kind enough to deliver the car to me. Wow, great customer service!!!! I manage a staff of 40 people and if I had a few like Mark my job would be a lot easier. I will recommend the dealership as well as Mark AAsum. I hope to have my Jeep for many years to come but when I do want a new Jeep, I will be back! Thank you for everything!!!!! More
I highly recommend Nielsen for all of your vehicle services. The employees are always friendly and knowledgeable. They get you in and out very quickly and are always on time. The coustomer service of services. The employees are always friendly and knowledgeable. They get you in and out very quickly and are always on time. The coustomer service of all the employees is very refreshing. More
Marty and the team at Nielsen made the car buying process easy. They offered me a fair price on my trade and quoted me a great price on a 2012 Charger via their website/email. There was no bait and switch easy. They offered me a fair price on my trade and quoted me a great price on a 2012 Charger via their website/email. There was no bait and switch and it was a very efficient process. More
Ken was most kind and acted as a friend rather than a salesman. I felt the value of the car was greater than most of the competition and was priced reasonable well for the value, My overall experience wa salesman. I felt the value of the car was greater than most of the competition and was priced reasonable well for the value, My overall experience was excellent. Hoping that the product is as good as the dealership. More
It was easy to schedule my appointment. The service was completed in the time I was told it would take. The staff was very polite and friendly. completed in the time I was told it would take. The staff was very polite and friendly. More
Good service, friendly staff, very attractive dealership facilities. Everything we needed and any questions we had were answered at the time of the visit. Very good experience. facilities. Everything we needed and any questions we had were answered at the time of the visit. Very good experience. More
This was the best car sales experience I ever had. Starting from the moment the Kenn Baker greeted me to the good bye hand shake from Tom (Finance). I purchased my twin boys their first car and i Starting from the moment the Kenn Baker greeted me to the good bye hand shake from Tom (Finance). I purchased my twin boys their first car and it was simply the best feeling! I will highly recommend your dealership ! Thank you for making my car purchase such a great experience. Best regards, Cristina More
I came to Nielsen after bad experiences at two other dealers, including the one I bought mine from. I bought my 2012 Jeep GC SRT8 back in November and have had some trim issues and problems with servic dealers, including the one I bought mine from. I bought my 2012 Jeep GC SRT8 back in November and have had some trim issues and problems with service departments no knowing what oil goes in my truck/being told that I don't know what I'm talking about. As a SRT enthusiast you can imagine how this rubbed me the wrong way. I came into Nielsen with no appointment and Jim helped me no problem and had the service manager take pictures right away to get the warranty process going. A short time after that the problem I was trying to have fixed for months was finally fixed. I will be using Nielsen for all my future servicing as they seem to understand the SRT and the culture behind it. More
EXCELLENT CUSTOMER SERVICE FAST TRANSACTION WENT ABOVE AND BEYOND MADE MY ME WANNA BUY EVERY CAR FROM THERE THANKS A MILLION WILL RECOMMEND AGAIN AGAIN AND BEYOND MADE MY ME WANNA BUY EVERY CAR FROM THERE THANKS A MILLION WILL RECOMMEND AGAIN AGAIN More
Putting this deal together took a lot of work on Dan(finance) & Joe Alfano. I would recommend the dealership and Joe without hesitation! Dealt with this dealership when it was Warnock and I was more Dan(finance) & Joe Alfano. I would recommend the dealership and Joe without hesitation! Dealt with this dealership when it was Warnock and I was more relaxed with the new ownership. More