Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Dealership refused to give me parts that should have been delivered with my jeep Wrangler For the simple reason that there was nothing in writing stating that they did owe me anything. THey were completely u delivered with my jeep Wrangler For the simple reason that there was nothing in writing stating that they did owe me anything. THey were completely unwilling to work with me and showed utter disregard for dis satisfaction. Garbage More
Joe alfano and the entire staff was kind courteous professional and above all patient with me.. Mr. alfano took extra time to go over each and every aspect of my jeep until he was satisfied I understo professional and above all patient with me.. Mr. alfano took extra time to go over each and every aspect of my jeep until he was satisfied I understood all the mechanics. I am extremely grateful. More
Words cannot express how ecstatic I am about my entire leasing experience! Jack was hands down the most personable salesman I have EVER had the pleasure of working with!!! The entire transaction was seam leasing experience! Jack was hands down the most personable salesman I have EVER had the pleasure of working with!!! The entire transaction was seamless and easy...no stress, no pressure. I look forward to many future transactions with Nielsen and their awesome team!! Rick, Mike & Jack, I sincerely thank you :) More
I recently purchased a Jeep from your dealership and I couldn’t be more pleased with the experience I had. It is sad to say that I haven’t had great experiences purchasing a car before I came to Nielsen. couldn’t be more pleased with the experience I had. It is sad to say that I haven’t had great experiences purchasing a car before I came to Nielsen. Normally I have been pressured into buying a car I did not want or I was told that what I wanted isn’t available. Credit must go to the salesman in that scenario but customer retention wont. Luckily I was approached by Jared when I entered Nielsen and he changed my point of view on buying a car. We had some ups and downs in terms of finding a vehicle that was right for me. In the end he was clutch and found the car that makes me smile every time I look at it. A salesman should try and solve problems for their customers, develop a rapport with their customer, and not leave the customer feeling negative about the experience. Jared went above and beyond what a generic car salesman would do. That is why I’m happy to say that I will come back to Nielsen the next time I need a new car and I will refer my friends and family as well. Thank you Jared More
I arrived expecting to find a vehicle with little more than a navigator. Maybe black leather interior. I got more than what I anticipated I would get. A superb vehicle with many compliments to boast about than a navigator. Maybe black leather interior. I got more than what I anticipated I would get. A superb vehicle with many compliments to boast about. Too many to go into just here. But that's not all I got for the money. I got a whole dealership that treaty me respectfully and honestly. They went out of their way to see that I left with a vehicle I would be proud to own. Not only did I get the color, style, equipment I expected, but much more. But, they did not just stop there. They made me feel I was part of the decisions and guaranteed I would leave the dealership with a smile on my face. I also left there feeling I was leaving friends. What a great experience I had. I would wholeheartedly recommend Nielsen Dodge Dealership not only for their fine automobiles, but for their warmness and welcome friendly attitude. They also know how to give a great deal! More
I have been using Nielsen for years. I was recommended to Joe Alfano. He did not disappoint me. I leased my car over a weekend and had my car within a day. Great service. Would definately lease again to Joe Alfano. He did not disappoint me. I leased my car over a weekend and had my car within a day. Great service. Would definately lease again and recommend this dealership. More
I had a great experience today buying a 2013 Jeep Compas, mainly because of Joe Alfano. I felt like I knew him for years. He was a very kind and friendly young man. I would highly recommend him to any of mainly because of Joe Alfano. I felt like I knew him for years. He was a very kind and friendly young man. I would highly recommend him to any of my friends and family who want to buy a car. Thanks Joe. More
This was one of the best car buying experiences I have ever had. I like to buy a new car every couple of years and Nielsen met all of my expectations. They were able to get me into the truck of my choice ever had. I like to buy a new car every couple of years and Nielsen met all of my expectations. They were able to get me into the truck of my choice without hassle and worked with me on my credit and me being upside down with my trade. The staff was very friendly even after my purchase and everyone that I had needed to speak to returned my calls which is a first for any dealership. I would lke to personally thank Jack, Ray and Bill for all of their help and would highly recommend Nielsen. More
Leasing my new 2013 Jeep Compass was an enjoyable experience. Joe Alvano explained all the details of the car with me which was very helpful. I will recommend my friends to your dealership and also t experience. Joe Alvano explained all the details of the car with me which was very helpful. I will recommend my friends to your dealership and also to Joe Alvano. My family members have purchased vehicles from Joe and have been greatly satisfied also. More
Sales staff (Joe Alfano) was extremely helpful, personable, and upfront. He wasn't in the sense at all of a 'slick car salesman'. In fact, he was such a great guy that after I purchased my new RA personable, and upfront. He wasn't in the sense at all of a 'slick car salesman'. In fact, he was such a great guy that after I purchased my new RAM, my father went back two days later and Joe helped him out with a new Grand Cherokee. We've been a loyal family of another dealership for our last seven cars, but Nielsen has won us over. I highly recommend this dealership and I most defiantly recommend Joe Alfano. More