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Nielsen Dodge Chrysler Jeep Ram

East Hanover, NJ

4.8
1,849 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value. At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com. We look forward to serving you!
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175 NJ-10

East Hanover, NJ

07936

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Showing 1,849 reviews

May 07, 2013

Dealership refused to give me parts that should have been delivered with my jeep Wrangler For the simple reason that there was nothing in writing stating that they did owe me anything. THey were completely u More

by FranciscoGonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Vrablik
May 23, 2013 -

Nielsen Dodge Chrysler Jeep Ram responded

We are sorry this customer feels this way. The customer came to us a year later looking for the soft top side and rear windows that he claims were not in the vehicle. All the paperwork we have states he received a complete vehicle with all the options in place. Also, this customer had moved since the purchase. Trying to maintain a customer we offered him a 45% discount off the retail price of the parts trying to meet him part way.

March 28, 2013

Joe alfano and the entire staff was kind courteous professional and above all patient with me.. Mr. alfano took extra time to go over each and every aspect of my jeep until he was satisfied I understo More

by donnyosmond
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : joe alfano
March 28, 2013

Words cannot express how ecstatic I am about my entire leasing experience! Jack was hands down the most personable salesman I have EVER had the pleasure of working with!!! The entire transaction was seam More

by Sdziedzic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Grasso
March 26, 2013

I recently purchased a Jeep from your dealership and I couldn’t be more pleased with the experience I had. It is sad to say that I haven’t had great experiences purchasing a car before I came to Nielsen. More

by stdircks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
March 24, 2013

I arrived expecting to find a vehicle with little more than a navigator. Maybe black leather interior. I got more than what I anticipated I would get. A superb vehicle with many compliments to boast about More

by Joseam22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Chevannes
March 13, 2013

I have been using Nielsen for years. I was recommended to Joe Alfano. He did not disappoint me. I leased my car over a weekend and had my car within a day. Great service. Would definately lease again More

by angie243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Alfano
March 10, 2013

I had a great experience today buying a 2013 Jeep Compas, mainly because of Joe Alfano. I felt like I knew him for years. He was a very kind and friendly young man. I would highly recommend him to any of More

by Mellad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Alfano
March 06, 2013

This was one of the best car buying experiences I have ever had. I like to buy a new car every couple of years and Nielsen met all of my expectations. They were able to get me into the truck of my choice More

by awlnude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Grasso
February 26, 2013

Leasing my new 2013 Jeep Compass was an enjoyable experience. Joe Alvano explained all the details of the car with me which was very helpful. I will recommend my friends to your dealership and also t More

by elaine761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Alvano
February 22, 2013

Sales staff (Joe Alfano) was extremely helpful, personable, and upfront. He wasn't in the sense at all of a 'slick car salesman'. In fact, he was such a great guy that after I purchased my new RA More

by finster56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Alfano
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