Nielsen Dodge Chrysler Jeep Ram

Dealer corrected some initial communication problems. Very satisfied with the vehicle and sales person Alex Ortiz. Would purchase another vehicle from Nielsen. Alex was professional, polite and courteous Very satisfied with the vehicle and sales person Alex Ortiz. Would purchase another vehicle from Nielsen. Alex was professional, polite and courteous. More

I previously purchased cars from this location when it was Warnock. This was my first experience as a Neilsen customer. I was impressed with the ease of negotiating price via e-mail. When I arrived at was Warnock. This was my first experience as a Neilsen customer. I was impressed with the ease of negotiating price via e-mail. When I arrived at the dealeship, Dave greeted me. He was friendly, allowed me plenty of time to look over the car and ask questions. He was easy to deal with, and I would seek him out again the next time I buy a car, and I would reccomend him. When he brought me to the back office to sign the paperwork, the gentleman there (Tommy or Tony, not positive) was hurried and talked fast and pushed papers in front of me. While he did nto rush me to sign anything, he did try to slip in "etching" on my sales contract for $299, which I did not order and would not. He actually lied to me and told me all cars at the dealership have etching, which of course is not the case. To be clear, I had just sat in the dealership for over an hour, and was abotu to buy a car for over $34,000, and this guy could have caused me to walk out over this obvious scam. When I went back to Dave, he agreed that the car windows are not etched by default I also find the doc fees at the dealership high. So, in general, Dave - great to deal with, and trusted him abotu as much as one trusts a car salesman. The other guy - he's the sole reason I might steer clear of Neilsen in the future, On the detailing of teh car, it was pretty good, but after detailing there were a few spots, smudges in the interior and on the body. Dave was great and took me back to the shop to get it cleaned up, but that shouldn't be his job. The car should come clean to him, More

Peter was excellent ! He was very helpful and we did not feel pressured at all. It was the best experience we had buying a car . I would definetly recommend your dealership. feel pressured at all. It was the best experience we had buying a car . I would definetly recommend your dealership. More

I always receive exceptional service when dealing with Nielsen. The staff is very professional and knowledgeable. It is a pleasure to do business with such a fine group of people. Nielsen. The staff is very professional and knowledgeable. It is a pleasure to do business with such a fine group of people. More

Barry is an excellent sales person. He tended to our needs before and after the sale, including a follow up to see if there was anything else the dealership could do for us. needs before and after the sale, including a follow up to see if there was anything else the dealership could do for us. More

After doing research online of all the local dealerships in my area they had the best feedback from other customers. Everyone there was extremely helpful and pleasant especially our sales associate David Go in my area they had the best feedback from other customers. Everyone there was extremely helpful and pleasant especially our sales associate David Goettlich. More

What an awful experience. Typical NJ car dealership What an awful experience. Typical NJ car dealership - bait'n'switch - 5 hours to do paperwork.....you name it they throw it at you. The com What an awful experience. Typical NJ car dealership - bait'n'switch - 5 hours to do paperwork.....you name it they throw it at you. The complete A-Z of a poor car buying experience More

Very professional and helpful. Peter was patient with us through every step of the sales process. It was a pleasure to deal with the friendly Nielsen team. through every step of the sales process. It was a pleasure to deal with the friendly Nielsen team. More

My husband and I had a wonderful experience with Peter at Nielsen. He was very easy to work with and was straight forward and to the point. He made the entire process very smooth and we will definitely be lo Nielsen. He was very easy to work with and was straight forward and to the point. He made the entire process very smooth and we will definitely be looking to work with him and Nielsen again the future. Highly recommended. :) More

My overall experience at the dealer was positive and not stressful. They worked out a decent deal for my trade and new lease agreement on a Dodge Journey. I did not feel any pressure during the Negotiations stressful. They worked out a decent deal for my trade and new lease agreement on a Dodge Journey. I did not feel any pressure during the Negotiations. My sales guy Rich Werbin was very down to earth, helpful and personable. He made my family and I feel comfortable during the whole process. More