Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Peter was very easy to work with and knew everything about the 2014 Jeeps. The leasing experience was simple and quick. It was a pleasure to buy from Nielsen. about the 2014 Jeeps. The leasing experience was simple and quick. It was a pleasure to buy from Nielsen. More
Very professional approach. Returning calls and responding to emails quickly. Very transparent negotiation process (definitely compared to other dealerships). Spoke with 16 dealerships in the great responding to emails quickly. Very transparent negotiation process (definitely compared to other dealerships). Spoke with 16 dealerships in the greater NY area and I added Nielsen to the mix very late. Nielsen negotiated quickly and offered the best price within 24 hours. Great service at the day of the purchase and also the days following the purchase with some follow-up questions. Big recommendation. More
a nice experience buying a car from this dealer...very helpful in every aspect...highly recommended .... will buy another car from this dealer in future helpful in every aspect...highly recommended .... will buy another car from this dealer in future More
great experience, it was sad to let go of my old ford.. many good memories but I'm looking forward to making new ones with my jeep. Alex was great. many good memories but I'm looking forward to making new ones with my jeep. Alex was great. More
I showed up to the dealership looking to buy a jeep wrangler with very specific options and I ran into Mark. He took the time to research the vehicle and locate the particular jeep i wanted. He was ver wrangler with very specific options and I ran into Mark. He took the time to research the vehicle and locate the particular jeep i wanted. He was very patient and worked with me throughout the whole process. Mark understood that i would not settle for anyrhing less than what i wanted and wored until i had the jeep i was looking for. He was very kind and courteous throughout the the whole process. I would def recommend him to anyone who wants to buy a new car. At the end of the sale I worked with Ray Spina who was also very patient with me and made sure I understood everything. Both Mark and Ray made sure I was taken care of. It was by far my best car buying experience. This dealerships operates with honesty and integrity. More
I sent an internet blast about my interest in a Jeep Patriot. Within minutes, I received an email from Sylvia with a great deal on a Patriot that was on the lot at Nielsen. I was buying this Jeep as a p Patriot. Within minutes, I received an email from Sylvia with a great deal on a Patriot that was on the lot at Nielsen. I was buying this Jeep as a present for my husband and made an appointment for him to take a test drive. Marty Zucker helped us at the dealership and our minds were made up. My husband drove home that day with his new Jeep! Marty was very knowledgeable and friendly, making sure that my husband and I knew all of the car's features (neither of us had ever driven a Jeep before) and even paired my husband's phone for him. Our experience with Neilsen was terrific! More
This is our second experience buying/leasing from this Nielsen dealership. Our salesman, Chris Damon, was extremely helpful and friendly. He saw us looking at vehicles outside the dealership and came to Nielsen dealership. Our salesman, Chris Damon, was extremely helpful and friendly. He saw us looking at vehicles outside the dealership and came to help us. Chris was very knowledgeable about the Jeep Compass we were looking at. He was able to answer all our questions and showed us the features of the car several times before we left. Because he told us about the leasing cost before we started looking at the car, we knew it was within the price range we were interested in, and there were few surprises when we actually sat down to discuss the cost. More
The 3 individuals that we met with were all very personable and knew their business-----Steve, Vito and Tom or John (finance). Only complaint was amount of time spent between OK of deal and drive-aw personable and knew their business-----Steve, Vito and Tom or John (finance). Only complaint was amount of time spent between OK of deal and drive-away of vehicle. What should of taken 1 1/2 hours actually took 3 hours. Overall very happy we went to Neilsen for our new Jeep. Ed McDonald More
Given past performance from Warnock and initial service at Nielsen, Peter and Rick had their work cut out for them. To summarize, Peter and Rick stepped up to the plate and met all of my expectations for p at Nielsen, Peter and Rick had their work cut out for them. To summarize, Peter and Rick stepped up to the plate and met all of my expectations for purchasing a replacement vehicle. Their commitment to customer satisfaction helped them maintain customer loyalty from me. More
I just purchased a used 1500 for my son and this was my first time at your service department. I stopped in first to see how to get an additional key made for my truck. The person behind the parts counte first time at your service department. I stopped in first to see how to get an additional key made for my truck. The person behind the parts counter first made sure a blank key was available and then asked me to set up an appointment with service. Dave Wood helped me with a convenient appointment that same day, explained the process and time frame needed. I came back at the agreed time, Dave got me in the system quickly and service was performed in less time than expected. Dave also answered a few questions for me that helped me. While I was waiting I discussed another small problem with my truck, and even though the parts dept. was closed Dave helped me get the part ordered. I appreciated the extra effort and friendliness. More