Nielsen Dodge Chrysler Jeep Ram

Certified Pre Owned Car Never fulled inspected Bought a 2012 Jeep Wrangler Unlimited with 26000 miles. 26 point inspection was said to have been done on the jeep yet something so simple as a side m Bought a 2012 Jeep Wrangler Unlimited with 26000 miles. 26 point inspection was said to have been done on the jeep yet something so simple as a side marker blinker was not replaced. Also, the Jeep was pulling to the right so it needed an alignment,it had a leak at the passenger side door, and the heater core was bad on the car. If this so called 26 point inspection was done correctly wouldn't all of these issues have been looked at? Took the car back for service and had to wait a full week to get it back. Had the Jeep for around 5 days before i had to take it to get serviced. While it was in service they checked for a recall on cooling lines and had to fix that. they also had to replace the radiator due to issues with the heater core. All these issues should have been fixed before the car was sold me. After i picked up the car from getting serviced, the Jeep still pulled to the right. meaning that the service department completely disregarded the alignment that i has said it needed. These are the reason why i would not recommend this dealership. More

The Walsh's Great customer service! Rasheen was very helpful! We went in just looking for a quote for a Jeep, not only did we leave with one Jeep we left with two Great customer service! Rasheen was very helpful! We went in just looking for a quote for a Jeep, not only did we leave with one Jeep we left with two! More

Rasheen Cobb- Great Sales Rep. I haven't purchased a vehicle since 2002 and I did not have a pleasurable experience during that transaction, so needless to say I was not excited ab I haven't purchased a vehicle since 2002 and I did not have a pleasurable experience during that transaction, so needless to say I was not excited about interacting with a car salesperson. The truth is, many of the sales representatives I have encountered have proven to be untrust worthy; the entire bait and switch tactics are annoying. I started my search for a new vehicle on May 1, 2014; I wanted an America car, with a sunroof and AWD. I visited about seven dealerships and I quickly realized that the salesmen who I encountered were not patient or concerned with my interest. They were only concerned with the sales price and whether I would finance the car through their dealership. By May 12th, I was completely fed up and done with searching for a vechicle. I was told every lie to get me into the dealership, but when it came time for them to make honest on their promises, they were unable to follow through. Fortunately, on May 14, 2014, I decided to give my search one last try. I searched for a dealship close to my job and found Nielson. I reviewed their website and drove over on my lunch hour. Rasheen Cobb, was the first sales rep. who approached me. He was calm and polite. I stressed that I had limited time, but if I found something today and the figures were accurate, that I was ready to make a purchase today. Mr. Cobb, smiled and stated " I keep things simple!" Did I doubt him? Of course, I did! But he was willing to prove me wrong! The vehicle I was interested in was sold, but he was able to show me an upgraded model with a higher sales price. I asked if he could match the price of the sold model and Mr. Cobb asked his manager, who consented to the price reduction. Yes, I was shocked. Mr. Cobb proceed to provide me with a copy of the car facts, "out the door" cost of the vehicle, and his business card". He was not aggressive or pushy which was a relief. As promised, I returned after work and Mr. Cobb and the finance department walked me through the entire process. I purchased a 2012 Dodge Caliber with no money down, with monthly payments within my budget. The process was extremely simple. Every member of Nielson, whom I encountered was polite and pleasant. After speaking with other sales reps. from different dealerships, I felt dirty (and in great need of a shower), but the Nielson Team was definitely refreshing. The icing on the cake was spinning the "prize wheel" and winning $200. Needless to say, this experience was indeed shocking and pleasurable. Once again, thank you Mr. Cobb for your patience and professionalism. I truly appreciate your assistance in this purchase. More

Purchase Experience of a 2014 T&C - Purchase of the 2014 T&C was to replace a 2006 T&C purchased at then Warnock. - Chris Damon was then my sales advisor at Warnock. - To replace my - Purchase of the 2014 T&C was to replace a 2006 T&C purchased at then Warnock. - Chris Damon was then my sales advisor at Warnock. - To replace my current 2006 MY T&C I came back to see Chris Damon, because Chris knew his product and I was comfortable with his pricing. - The delivery and payment process was efficient and no 'hard sell' tactics were applied. This is probably the most important virtue your dealership showed. A small comment about the stow-n-go process of the back quarter seat that you may want to be aware off: - In certain situations the fold down seat can't be lifted up. Your service/sales and the Windsor Assy. plant shop floor QC audit may want to know this. I hope this issue has already been addressed. Please contact me if you wish to obtain more information. cell: 301-830-1194 or I can come by to demonstrate. More

greatful! Pete is the best!!! Peter was very friendly, courteous, and really did everything possible to get me the best deal possible. I will recommend him to a Pete is the best!!! Peter was very friendly, courteous, and really did everything possible to get me the best deal possible. I will recommend him to anyone who may be looking for a car. More

clean happy times I had the best experience buying my car from Nielsen I bought my 2008 avenger from Warnock and now it is Nielsen and I received the same great service I had the best experience buying my car from Nielsen I bought my 2008 avenger from Warnock and now it is Nielsen and I received the same great service and attention I did 3 years ago. I will buy my new cars from Nielsen for th rest of my life. More

Great Experience!! Went to Nielsen Dodge to shop for a Dodge Dart. We chose this dealership because they had the largest selection of Darts in our area. The salesman w Went to Nielsen Dodge to shop for a Dodge Dart. We chose this dealership because they had the largest selection of Darts in our area. The salesman was very patient with us as we test drove both the Limited and the GT. After the test drive we went back into their lot to look at their inventory to see which color we liked best. It turns out they had the exact car we wanted (model, color and options) in stock. We went back the following Saturday to sign off on the deal (negotiations were done via e-mail and phone). The price we paid was fair having researched sales prices on line. Peter Goettlich was great to deal with, no sales pressure - but plenty of follow-up before and after the sale. We highly recommend Peter and this dealership. More

Purchasing a new Vehical My experience in purchasing my 2014 Jeep Grand Cherokee from Nielsen Dodge Chrysler Jeep Ram was total satisfaction. The minute I walk in I was met w My experience in purchasing my 2014 Jeep Grand Cherokee from Nielsen Dodge Chrysler Jeep Ram was total satisfaction. The minute I walk in I was met with my sales consultant Chris Damon. He was friendly, courteous, knowledgeable and professional. He gave me a great price over the phone and beat five other dealership. The entire process was painless and he answered every single question with a smile. With a sales consultant like Chris Daman I look forward to doing business with him and the dealership in the future. This man is a definite asset to the company because your not only selling a product, your selling a service. I will pass the word to my family, friends and neighbors about my experience with Chris. Hey Chris thanks for your help and I love my Jeep! More

Great Service! The team is very friendly and accommodating. They make you feel like you are apart of the Nielsen family. Whenever they can save you money they will The team is very friendly and accommodating. They make you feel like you are apart of the Nielsen family. Whenever they can save you money they will without a problem. More

walid said I went to the dealership only to look at cars and get pricing, but thanks to Mrs Nina Ljusic, with her low key personality and her diplomatic approach I went to the dealership only to look at cars and get pricing, but thanks to Mrs Nina Ljusic, with her low key personality and her diplomatic approach I left the dealership with beautiful 2014 jeep grand Cherokee summit, which I love so much. More