Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Professional Sales 2nd Dodge Challenger purchased from the dealership. went there on a whim just to see the new Model. Walked out with a new RT Plus. Vito was great to w 2nd Dodge Challenger purchased from the dealership. went there on a whim just to see the new Model. Walked out with a new RT Plus. Vito was great to work with. Not too pushy, but not too laid back. The only thing that would hold me back from this dealership is the Service Department. Never had good experience with service. Long wait times, no offering for loaner cars, and service is sub par. More
Out with the old...In with the NEW!!! I went to Nielsen with my wife, she was looking to see if she could turn her lease in early. Upon arrival we were met by Vito Carenza. He was very pol I went to Nielsen with my wife, she was looking to see if she could turn her lease in early. Upon arrival we were met by Vito Carenza. He was very polite, professional and NOT at all pushy the way some car dealers can be. My wife looked around at a few cars and found one she liked. She was worried about the price ($30,000 range) and expected the payments to be too high. Her vehicle was also over mileage so she figured she was just going through the motions but we sat down and Vito ran the numbers. As my wife expected the new payments were way too high. She was disappointed but figured that was what was going to happen. As we were about to leave Vito started to work his magic. Vito asked me if I was looking for a new vehicle since my lease was expiring in a few months. I told him I would love a new vehicle but my plan was just to refinance when my lease expired because my vehicle has 70,000 miles and I was 22,000 miles over my lease limit. He said don't worry about that and to sit tight while he talked to his boss. When Vito came back he offered us a deal that almost knocked me off the chair. The new payments for my wife would be lower then her current vehicle payments which was already a home run AND on top of that I was offered the same deal as my wife - they would take my vehicle back and I would not owe any money for my overage, not a dime. We went from expecting to be going home with our current vehicles and having to buy them at the end of the leases to going home with 2 Brand New Cherokees and out of a debt hole. I want to thank Vito for his hard work. He got us a great deal and it was more then I ever expected. Thank You to Vito and everyone else that made the deal come through. More
New to Nielsen and very happy with my choice This was my first time dealing with Nielsen. Very happy with my choice, the buying experience and prompt service. I will definitely recommend Nielsen This was my first time dealing with Nielsen. Very happy with my choice, the buying experience and prompt service. I will definitely recommend Nielsen and my sales guy Nick to friends and family. More
Professional service with a personal touch After many years of bringing my vehicle to Nielsen's service department for regular maintenance, the time had come to look for something new. Since I' After many years of bringing my vehicle to Nielsen's service department for regular maintenance, the time had come to look for something new. Since I've always received great service from Nielsen's service department, I thought I'd take a stroll across the lot to Nielsen's sale floor to see if this extended to their sales team - I was in for a very pleasant surprise... While everyone I met on Nielsen's sales floor was extremely friendly & helpful, I had the pleasure of working directly with Chris Schagelin in purchasing my new vehicle. Chris really made the purchasing process a pleasure, taking the time to truly understand what I was looking for, and working hard helping me get the vehicle that I wanted at a great price. I will be recommending Chris & Nielsen sales highly based on my experience. clearly Nielsen's staff (from showroom to service) care about their customers. More
Best Dealership Experience Ever I had been looking for a Grand Cherokee for a while and had visitied a number of dealership and was always put off by the typical pushy and sleazy "ty I had been looking for a Grand Cherokee for a while and had visitied a number of dealership and was always put off by the typical pushy and sleazy "typical" car experience. That is until, I walked into Neilsen and was lucky enough to have Geza help me through the leasing process. She was always helpful and informative but never pushy. She made me feel extremely comfortable throughout the entire process and I have to say I avoided that awkward feeling that I felt at every other dealershp. The one where you feel the salespeople are trying to jam everything you don't want down you're throat. I also have to mention that I walked into the dealership an hour before closing and Geza stayed with me through the entire process and never showed any impatience even as we were finalizing financing at 11:30p.m. She is absolutely the best car salesperson I have ever worked with. From here on out I will only buy cars from her, will recomend her to everyone of my friends and family, and i recomend her to anyone who may be reading this review. THANKS GEZA!!!! More
Great Experience Working with Sean McNamara and the team at Neilsen was a great experience. They got me in the vehicle I wanted at a very reasonable price. Sean and As Working with Sean McNamara and the team at Neilsen was a great experience. They got me in the vehicle I wanted at a very reasonable price. Sean and Ashley even helped me clean my old car out. I really appreciate how helpful and accomodating Sean was. I will definitely recomend Neilsen, and Sean to friends and family looking to purchase a new car. Thank you! More
renew my lease I always had my 2012 Jeep service from Nielsen since the day I bought it from them but I was pleasantly surprised at how easy it was to take my old le I always had my 2012 Jeep service from Nielsen since the day I bought it from them but I was pleasantly surprised at how easy it was to take my old lease and trade it in for a new lease on another Grand Cherokee. Rick the Sales mgr and my salesman Vito made the experience seamless and they even bought me out of the lease 4 months early. Now I am driving a new 2015 Grand Cherokee with even more options and my price is now less than I was paying 3 years ago. How can you beat that a great dealership with great service and now my second lease at a lower monthly payment. This is how a car experience should be. More
"Thanks AMANDA and DWAYNE at Nielsen!" This is my family's THIRD VEHICLE from Amanda and Dwayne at Nielsen and their level of professionalism and nurturing disposition has been exceptional This is my family's THIRD VEHICLE from Amanda and Dwayne at Nielsen and their level of professionalism and nurturing disposition has been exceptional. The "NO PRESSURE ATMOSPHERE" has kept us coming back and I do not forsee going anywhere else for my vehicles. Amanda epitomizes what a salesperson should be, I always feel that besides having a vast knowledge of all the vehicles and answering all the questions I may have, she is always looking for my family's best interest. She is very diligent and patient throughout the whole process. I highly recommend everyone to Nielsen and especially Amanda! Check out her walkarounds on YOUTUBE! I came in looking to replace my Jeep Liberty for another truck or suv and instead I got a Chrysler 200 because she was exceptional on transitioning me to that car. She took the time to explain all the benefits and features thoroughly and I couldn't be more satisfied with my decision. Chrysler hit this vehicle out of the park and excellent salespeople like Amanda will push these vehicles on the road. By the way, congratulations Dwayne on your baby girl! More
New Town and Country I recently leased another Town and Country through Amanda and as always she was very professional. This is the fourth vehicle either purchased or leas I recently leased another Town and Country through Amanda and as always she was very professional. This is the fourth vehicle either purchased or leased with Amanda as my salesperson. Amanda makes purchasing a vehicle pleasant. More
A smooth and painless experience From start to finish, Anthony D'Angelo's service was fantastic! Anthony went above and beyond the call of duty to ensure that I left with a new Jeep. From start to finish, Anthony D'Angelo's service was fantastic! Anthony went above and beyond the call of duty to ensure that I left with a new Jeep. His honesty and friendliness is the reason, why I will recommend all my friends/family to Nielsens and for Anthony. I am vey happy, and extremely thankful for Anthony D'Angelo's excellent service. More