Nielsen Dodge Chrysler Jeep Ram

recall handled well we stopped using "Warnock " service years ago because of a number of unfavorable service experiences. The latest visit ,for two recalls, was required we stopped using "Warnock " service years ago because of a number of unfavorable service experiences. The latest visit ,for two recalls, was required due to the need to return to the agency from which I purchased my truck. It was a very satisfactory experience . I have not used the service dept. for routine maintenance so it is difficult to draw conclusions except to say this visit was handled well. More

Always a positive experience.. Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next serv Just a routine 15,0000 service. was quoted X, after they actually checked the car and looked at parts they told me I was good to wait till next service on certain parts. Saved me about 200.00. Feels good to know that a mileage number doesn't assume you get slammed for everything, if they take the time to actually check things over. More

Easy and Fast - great! This is my second vehicle from Neilsen and Dave - always a great experience ! I will always come back to buy cars from them as well as use their servi This is my second vehicle from Neilsen and Dave - always a great experience ! I will always come back to buy cars from them as well as use their service department. They are nice, honest, and fun to deal with. More

Great care, but was super busy at the end of the month. It was a good deal, but took way too long to get out of there. There needs to be an alternative to spending the whole day at a dealer when you have al It was a good deal, but took way too long to get out of there. There needs to be an alternative to spending the whole day at a dealer when you have already agreed to the deal. More

Great service Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to cont Excellent service; very clear and friendly and service was prompt. Arrived early and car was taken immediately. Follow up was great and plan to continue to us dealer to service vehicle. More

Routine service appointment - another good experience! I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend the I have been coming here for years getting my Jeep brand vehicles serviced. Proven track record of quality work and friendly service. I recommend them to all my friends in the area. More

Efficient and Simple The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just The service associate helped me with everything I needed and answered all my questions. Having a shuttle service was great so I didn't have to just sit and wait while my car was getting worked in. More

Good repeat experience The team was able to meet my needs with little back and forth and enabled a seamless and smooth transaction for the second time around. The team was able to meet my needs with little back and forth and enabled a seamless and smooth transaction for the second time around. More

Excellent customer support Pleasure to work with Nielsen. Ed handled my issue with care and ease, I'm very happy with Nielsen's service team. I would definitely recommend Niel Pleasure to work with Nielsen. Ed handled my issue with care and ease, I'm very happy with Nielsen's service team. I would definitely recommend Nielsen to everyone. More

Great service Bill and his trainee where great, no complaints. Great deal and no pressure, both where very helpfull and respectful. Would highly recommend to anyone Bill and his trainee where great, no complaints. Great deal and no pressure, both where very helpfull and respectful. Would highly recommend to anyone and look forward to dealing with them in the future. More