Nielsen Dodge Chrysler Jeep Ram

Personalized attention with great care and service! Vito provided us the best customer service possible. He asked what we were interested in and proceeded to show us the Jeeps without "hard" selling. Vito provided us the best customer service possible. He asked what we were interested in and proceeded to show us the Jeeps without "hard" selling. More

Best dealership in the area From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . From the sales team to service this is the best. Many and Roland in the service dept are great. I will only shop at Nielsen . More

Satisfactory service visit My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more My service visit was satisfactory, since my car's problem was fixed in the time I was told the repair would take. However, I had to wait one day more than I desired for my service appointment, because of a crowded, overbooked service situation. More

Online service is a joke I was browsing the inventory when I was solicited with an online chat request to speak with Nicole Mauro. Nicole just tries to get you into the dealer I was browsing the inventory when I was solicited with an online chat request to speak with Nicole Mauro. Nicole just tries to get you into the dealership and on the phone. The whole "internet thing" seems to be a bother. She asked me almost immediately for a phone number in case we lose connection. It's 2015 and the chat services re-establish connection without much trouble. Either she isn't aware of todays technology or she feels people aren't as savvy. Either way she shouldn't be working the online department. So after giving her my number there is dead silence for 10 minutes. I ask if she is still with me? 5 minutes later she responds with "Yes, I'm here. sorry" then my cell phone starts ringing from an unknown number. I am probably right in assuming it was her or someone from the dealership. I didn't give permission to call and we didn't "lose connection" So I didn't answer and then I responded with "ok" Her followup was "So when are you planning to come in to the dealership to pick out your cherokee?" I responded with "I thought I was doing that right now?" Anyways, If you think you can work out a deal with this dealership online (Like I have done so with other dealerships, DCH, Flemington GMC, ect, etc) don't bother. They are pushy online I can't imagine how they are once you get into their dealership. I will look elsewhere. More

Professional, courteous, and not pushing a car down your thr Mark Aasum was just that, "awesome". Would deal with him again on my next lease. He was not pushy, and spent the time explaining all the options. L Mark Aasum was just that, "awesome". Would deal with him again on my next lease. He was not pushy, and spent the time explaining all the options. Look for Mark Aasum when shopping for a car at Neilsen dealership. More

Wonderful Experience I would highly recommend this dealership and Dave. They were so helpful and accommodating to us. I don't think I would ever go anywhere else. I would highly recommend this dealership and Dave. They were so helpful and accommodating to us. I don't think I would ever go anywhere else. More

Ideal car buying experience The team at Neilsen Jeep were very accommodating to my every request and question. They were able to answer many of my questions over the phone and The team at Neilsen Jeep were very accommodating to my every request and question. They were able to answer many of my questions over the phone and text and that made my time spent at the dealership efficient and productive. They gave me good practible advice to address my wareentee needs without regard to any self interest they may have had. Overall a great experience! More

Wonderful Experience I have used this dealership for the past 15 years. From the Sales Staff to service Center and Body shop all employees are courteous, informative and p I have used this dealership for the past 15 years. From the Sales Staff to service Center and Body shop all employees are courteous, informative and professional. Bill Daley was a phenomenal salesman, professional,knowledgeable, never felt rushed or pressured. More

Great service A year into my service I'd have to give Nielsen five stars, I'm really very impressed, and I'm always skeptical when it comes to car dealers. A very A year into my service I'd have to give Nielsen five stars, I'm really very impressed, and I'm always skeptical when it comes to car dealers. A very professional staff, always friendly and helpful, and I've never waited long at all, if anything I'm surprised how quickly they finish. The quality of the work is second to none. More

Love my car The most wonderful place to have your car fixed and the best employees ever !! Very professional and fixed in the amount of time we were told The most wonderful place to have your car fixed and the best employees ever !! Very professional and fixed in the amount of time we were told More