Nielsen Chevrolet

Faster It's take me less than 2hrs I driving to home. And thay not push me to purchase option.salepeople are very kindly sew me the about the vehicle. It's take me less than 2hrs I driving to home. And thay not push me to purchase option.salepeople are very kindly sew me the about the vehicle. More

Rough service experience made better! I brought my 2010 Chevy Traverse in for what turned out to be a transmission issue. Having purchased a vehicle service contract at the time of buying I brought my 2010 Chevy Traverse in for what turned out to be a transmission issue. Having purchased a vehicle service contract at the time of buying the Traverse as a CPO vehicle, I felt confident that the problem would be handled properly and with very little out of pocket expense. To make a long story short, the VSC company did not want to authorize all of the diagnostic time although the service center claimed that they followed GMC's protocols to the letter. Upon completion of the work, I was left with a sizable bill and a bad taste in my mouth. A week later, I was contacted by the Director of Operations for Nielsen, Kevin Houghtaling who explained to me that Nielsen, in conjunction with the former owner of the dealership (Ayers) and the VSC company had worked together to refund a considerable portion of the money that I had paid out of pocket. While this was a rough experience, everyone at the dealership (Glenn, the service advisor; John, the service manager) was courteous and pleasant. I do appreciate the effort that management put forth to offset my expenses. I will continue to have my car serviced here. More

Amazing Experience I was looking for a new Camaro in my color and equipped the way i wanted it ,, none of my locale dealers had such a vehicle after checking all over i I was looking for a new Camaro in my color and equipped the way i wanted it ,, none of my locale dealers had such a vehicle after checking all over i found the exact vehicle at Nielson Chevrolet , after a phone call to Michael Lake explaining they were 110 miles from my home and i could not be there for 5 days , he put a sold paper on the car and held it for me. I worked for Chevrolet dealers all my life and i have never been treated more professional than i was at Nielson , Thank you Michael and i will see you in 6 months for a new Silverado More

An Outstanding Buying Experience The staff at all levels worked with my wife and I until we were satisfied with the final numbers. I knew what would be a fair price for my trade, as The staff at all levels worked with my wife and I until we were satisfied with the final numbers. I knew what would be a fair price for my trade, as well as what a fair price for the new model should be and, without any hassles or silly games, we quickly reached a deal. More

Happy Customer! I stopped by the dealership, not really thinking I would buy a new car. Rev. Nigel Dwyer went above and beyond to help me get into a new car! He's suc I stopped by the dealership, not really thinking I would buy a new car. Rev. Nigel Dwyer went above and beyond to help me get into a new car! He's such a caring, compassionate and humorous, man. Not the typical car salesperson. He's a great asset to this company. I was pleasantly surprised with my experience. If your in the market to get a new car stop and see him! More

i have nothing to say. I am a customer as well as an employee. I really have nothing to add. thank you. Looking forward to continued services in the service dept. I am a customer as well as an employee. I really have nothing to add. thank you. Looking forward to continued services in the service dept. More

Thank you for hard work and assistance. :) Every person dealt with were very helpful and did what they could despite the busy holiday weekend. :) We were very happy with each and everyone the Every person dealt with were very helpful and did what they could despite the busy holiday weekend. :) We were very happy with each and everyone there. :) More

FELT AND TREATED LIKE A KING!!!! GREAT SERVICE & SALES DEPT I just purchased a used 2015 Chevrolet Impala 2ltz and I am very happy. Nigel Dwyer was my Sales Rep and he treated me like a King. He answered all I just purchased a used 2015 Chevrolet Impala 2ltz and I am very happy. Nigel Dwyer was my Sales Rep and he treated me like a King. He answered all my questions and was very knowledgeable on the car I wanted to purchase. NO PRESSURE!!! I drove the Impala and knew this was the car I wanted to buy. The car is Luxury at its BEST!! A very smooth ride and the ON-STAR is a very nice communication feature. Chris Suchy is the Finance Mgr. and was very attentive and walked me thru all the documents. The process was very easy and ALL the people I had contact with were extremely pleasant. I would recommend this dealership to use if you are planning to buy a NEW or USED car. A great and positive buying experience. Robert More