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Nielsen Chevrolet

Dover, NJ

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227 Reviews

#1 Rt 46

Dover, NJ

07801

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227 Reviews of Nielsen Chevrolet

January 30, 2017

Friendly, courteous Although I must admit, this was probably the easiest transaction for my sales rep, all of the staff I interacted with were friendly and professional. More

by WA2LAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Dwyer
January 09, 2017

Very pleasant Experience Always find it a pleasure dealing with Ordie and the other service personnel. Always find them very friendly and of great assistance as we have dealt More

by Ralph Frick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ordie in the Service dept.
January 06, 2017

Patient and Friendly. I had John Berriors - patient, kind, relatable, but straight forward at the same time. Very happy as a first time buyer! The environment was relaxed, More

by firsttimebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berriors
January 01, 2017

Routine service visit The staff was courteous as usual. It took longer than anticipated but I will credit it to the holiday crowd. The Waiting area was very accommodating. More

by am78
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn in service
December 25, 2016

Service visit Hassle free buying and service. Treated professionally and with respect. Everyone was willing to make the appointment stressless. Will recommend this More

by Jrb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lake
December 13, 2016

Nice check in but . The girl at the check out desk in Service Department on Saturday didn't even lift her head. She was too busy looking at her phone. Bad customer servic More

by Blond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 22, 2016 -

Nielsen Chevrolet responded

We are sorry you feel that way, and by no means do we condone this type of behavior from our employees. We will have our Service Manager talk with our Receptionist about this not continuing.

December 11, 2016

Fast service to obtain my vehicle Thanks to the team at Nielsen Chevrolet at Dover for the fast service to obtain my new vehicle. I drove it off the lot in a few hours. More

by ranshill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berrios, ... ...
December 05, 2016

Malibu service Professional friendly staff, service completed in timely manner .Able to make appointment by email when dealership was closed. Would recommend Nielse More

by Beverly Bethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 22, 2016

New car This is the 6th car I have bought from them. I always have a great experience. I dealt with Nigel Dwyer this time and he was friendly, helpful and eas More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel Dwyer
November 19, 2016

The service from the body shop is not good Hello My name is Pablo Lorenzo Vallarino. I wouldn't recommend Nielsen Chevrolet Dealer. I have a Suburban 2016 LTZ, it's valued $80000. I'm going to More

by PABLO E LORENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Houghtaling, Tony Izzo
Dec 22, 2016 -

Nielsen Chevrolet responded

We are sorry that you feel this way. Nielsen Chevrolet believes in 100% customer satisfaction. Please reach out to our Service Manager John Yurko, at 1-888-570-0185 to discuss this situation.

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