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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
681 Reviews
Call Service Center (916) 245-2231

681 Reviews of Niello Volvo of Sacramento - Service Center

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June 14, 2023

My service representative, Amy Ott, is always courteous and efficient. She is a pleasure to work with. More

by MARY.ROBERTSONKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your kind review. We're so lucky to have Amy on the team and we'll be sure to let her know that she was a pleasure to work with. Happy driving!

June 14, 2023

Dealership is Clean and nice everyone is very professional,employees are very courteous and knowledgeable More

by titusjames50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young girl name escapes me,Amy?
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Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you found our team professional, courteous, and knowledgeable. Don't hesitate to reach out if we can assist you with anything in the future.

June 13, 2023

Matt Jeffery was fantastic. He not only rescued our cross country road trip with his impeccable customer service, he got us back on track and affirmed why we bought a Volvo in More

by mmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
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June 13, 2023

Rick was beyond amazing per usual. I’ve never had anything less than excellent service in all the years I’ve been going to him for service! Thank you Rick! More

by scottjessicaloreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick amazing? We're definitely lucky to have him on the team. Thanks so much for your kind review and your continued business. We appreciate you!

June 13, 2023

Amy is an outstanding Service Rep. , she was courteous, knowledgeable and helpful. I look forward to my Volvo ownership. More

by JGALLAGHER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We couldn't agree more. We're definitely grateful to have Amy on our team and we're glad you had such an outstanding experience. Welcome to the Volvo family and don't hesitate to reach out if there's anything we can do for you!

June 11, 2023

Always BEST service every time I come. Never any hassles and always keeping me informed with updates, love the video walk-around of my car. Volvo has managed to merry great cars with grea More

by PEGHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

This is so amazing to hear! We truly appreciate your kind words and your continued business. See you next time!

June 09, 2023

Great costumer service! Will continue coming here for all things volvo. Really appreciate the friendly service and Lyft rides More

by cejuarez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

It means so much to us to have your future business. Thanks for your kind words and know that we're here for you whenever you need us next.

June 08, 2023

Great service team, especially Rick. Always communicates throughout the service process. Honest, friendly, and informative. Overall outstanding team. More

by kevinwdacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick!!!! Matthew!!!
Report | Print
Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

Wow! We really appreciate your kind words. We're definitely lucky to have Rick and Matthew on our team, and we'll be sure to let them know how much you appreciated their honesty, friendliness, and communication. Happy driving!

June 03, 2023

The service team was professional, courteous and accommodating. I hope not to need them but feel good knowing they are maintaining my vehicle. More

by BLAIR.MEHIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! While we hope you don't need our service for a long time, just know that we'll be here waiting to provide another 5-star experience whenever you need us next.

June 02, 2023

Amy went above and beyond while my car was in for service. After my aftermarket warranty initially denied a service item, she acquired a second opinion and got the service approved. She is hands-down More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thank you for your amazing review. We're definitely lucky to have Amy and we'll be sure to pass along your kind words so she knows how much she's appreciated. Happy driving!

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