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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews
Call Service Center (916) 245-2231

671 Reviews of Niello Volvo of Sacramento - Service Center

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June 01, 2023

The team was very kind, knowledgeable, and took care of our needs. They went the extra step by listening and making sure we were comfortable. We truly appreciate your team taking care of us. More

by rebeccacoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for taking the time to write such a heartfelt review. We're definitely proud to have such a kind and knowledgeable team, and we're glad you were so well taken care of.

June 01, 2023

great customer service. Prompt diagnosing and quick and honest communication of servicing required by the vehicle. More

by ttaranto17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for choosing Niello Volvo Cars Sacramento and for leaving such a nice review.

June 01, 2023

Everyone was nice and welcoming, great experience all around since they got me out of there quick and found me a place to work More

by mariaemwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

June 01, 2023

Always top notch service every time I need it. Never any hassles and always keeping me informed with updates. More

by DTRELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We cannot thank you enough for being such an amazing, loyal customer and we're glad to hear you continue to have a top-notch experience with us. Know that we're here for you whenever you need us next.

June 01, 2023

Excellent service - I trust them 100% with my Volvo and will never take it anywhere else. More

by erinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're honored that you trust us with your Volvo and we're grateful for your continued business. Let us know if there's anything we can do for you in the future.

May 31, 2023

I usually work with Matt but unfortunately he was out sick. The other gentlemen that helped me were not nearly as professional or knowledgeable as Matt is. Took much longer than needed to get update on More

by fiveberlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
Report | Print
May 27, 2023

They fit us in and helped us in a timely manner. We really appreciated the service. More

by JENNIFEREVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
Report | Print
Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Jennifer, We're so happy we were able to fit you in and that you had such a great experience. Don't hesitate to reach out whenever you need us next.

May 27, 2023

Great customer service and communication. Expeditious and courteous service staff. Definitely be back to have my car serviced. More

by TONYANDTINA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear we earned ourselves your future business. Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

May 26, 2023

The People were lovely. There was a delay in getting to analyze my problem because they had repair men out sick. My car gave an error message that it was a battery problem w More

by STKNJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun D
Report | Print
May 26, 2023

The service Department did a great job with my windshield replacement and appreciate the efforts on getting it turned around quickly. Rick explained the warranty and explained next steps and future steps. More

by JEROME.KEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad our team did such a great job with your quick windshield replacement! Thanks again for choosing Niello Volvo Cars Sacramento and know that we're here for you whenever you need us next.

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