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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews
Call Service Center (916) 245-2231

585 Reviews of Niello Volvo of Sacramento - Service Center

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June 09, 2023

Great costumer service! Will continue coming here for all things volvo. Really appreciate the friendly service and Lyft rides More

by cejuarez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

It means so much to us to have your future business. Thanks for your kind words and know that we're here for you whenever you need us next.

June 08, 2023

Great service team, especially Rick. Always communicates throughout the service process. Honest, friendly, and informative. Overall outstanding team. More

by kevinwdacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick!!!! Matthew!!!
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Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

Wow! We really appreciate your kind words. We're definitely lucky to have Rick and Matthew on our team, and we'll be sure to let them know how much you appreciated their honesty, friendliness, and communication. Happy driving!

June 02, 2023

The service team was professional, courteous and accommodating. I hope not to need them but feel good knowing they are maintaining my vehicle. More

by BLAIR.MEHIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! While we hope you don't need our service for a long time, just know that we'll be here waiting to provide another 5-star experience whenever you need us next.

June 01, 2023

Excellent service - I trust them 100% with my Volvo and will never take it anywhere else. More

by erinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're honored that you trust us with your Volvo and we're grateful for your continued business. Let us know if there's anything we can do for you in the future.

June 01, 2023

great customer service. Prompt diagnosing and quick and honest communication of servicing required by the vehicle. More

by ttaranto17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for choosing Niello Volvo Cars Sacramento and for leaving such a nice review.

June 01, 2023

Always top notch service every time I need it. Never any hassles and always keeping me informed with updates. More

by DTRELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We cannot thank you enough for being such an amazing, loyal customer and we're glad to hear you continue to have a top-notch experience with us. Know that we're here for you whenever you need us next.

June 01, 2023

Amy went above and beyond while my car was in for service. After my aftermarket warranty initially denied a service item, she acquired a second opinion and got the service approved. She is hands-down More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thank you for your amazing review. We're definitely lucky to have Amy and we'll be sure to pass along your kind words so she knows how much she's appreciated. Happy driving!

June 01, 2023

Everyone was nice and welcoming, great experience all around since they got me out of there quick and found me a place to work More

by mariaemwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

May 31, 2023

I usually work with Matt but unfortunately he was out sick. The other gentlemen that helped me were not nearly as professional or knowledgeable as Matt is. Took much longer than needed to get update on More

by fiveberlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
Report | Print
May 31, 2023

The team was very kind, knowledgeable, and took care of our needs. They went the extra step by listening and making sure we were comfortable. We truly appreciate your team taking care of us. More

by rebeccacoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
Report | Print
Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for taking the time to write such a heartfelt review. We're definitely proud to have such a kind and knowledgeable team, and we're glad you were so well taken care of.

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