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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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June 27, 2023

I have been bringing my Volvo here for over 10 years. Rick Fuentes my service consultant is very professional and friendly. More

by drillac49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
June 27, 2023

Matt Jeffrey always makes sure my care is thoroughly checked out and road worthy. I always know my car is safe. If there is a deal, he makes sure I am aware of that too! More

by ak_flightnurse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
June 25, 2023

Niello Volvo always provides professional, dependable and convenient service. Also like their text message and Lyft rides. More

by YONGCAI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you continue to have a 5-star experience at Niello Volvo Cars Sacramento! Thank you for your continued business and for taking the time to write such a lovely review. We're here for you whenever you need us next!

June 24, 2023

This is a nice dealership. Very professional and friendly staff. They complete the service on time and it’s done well. Only complaint is the lack of loaner cars and the labor c More

by Marcseely
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 30, 2023 -

Niello Volvo Cars Sacramento responded

I truly appreciate your feedback. We're very lucky to have such a great staff and I'm glad your service was done well and in a timely manner. If you'd like to further discuss our pricing, please don't hesitate to reach out to me. TJ Upton General Manager 916-488-2400

June 24, 2023

Very knowledgeable and responsive. Matt is terrific. Have been bringing my Volvo there since new. More

by dnagler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for your continued business. Nothing makes us happier than seeing such positive feedback from loyal customers like you. We'll be sure to pass your compliments along to Matt so he knows what a terrific job he's doing. Happy driving!

June 24, 2023

Service made easy. Shaun is a pleasure to work with. He carefully explains the work to be done, what’s recommended, and what to anticipate for future service. The Ly More

by derekryker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We know how busy our customers are, so we're thrilled we were able to get you a Lyft to wherever you needed to be. We will also be sure to pass your kind words along to Shaun so he knows what a great job he's doing. Please let us know if there's anything we can do to assist you in the future.

June 24, 2023

Matt provided 5+star customer service as usual! Matt is the reason why we own 2 Volvos and will continue to buy others. More

by benbloodworth07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on our team! Thank you so much for your continued business and for sharing your experience with us. We're here for you whenever you need us next!

June 23, 2023

I'm about to purchase my third Volvo hybrid from Niello. I really appreciate all Jorgen has done for me in helping me get the most out of my purchasing experience and I am always grateful to Matt and the r More

by lhackert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo, Matt Jeffries
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

Congratulations on your new hybrid! We're honored that you continue to choose Niello Volvo Cars Sacramento for your sales and service needs and we'll be sure to pass your kind words along to the team. Happy driving!

June 23, 2023

I work with Matt in the service department, and he's simply the best, hands down. More

by cborges66
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffries
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We'll be sure to pass your kind words along so he knows what a great job he's doing. Happy driving!

June 23, 2023

Amy was very helpful throughout the process and showed me to the waiting room where I was able to resume work while waiting for the service to be completed. More

by eespinoza511
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amy
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that Amy was helpful and that you were able to get some work done in our waiting area. Thanks for sharing your experience!

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