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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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June 30, 2023

Rick does a great job! All employees very nice & helpful! Keep the lobby stocked for customers. More

by KLOVESEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Fuentes
June 30, 2023

Matt Jeffery provides excellent customer service. He is knowledgeable about required maintenance servicrs and services that wait. More

by JACQUETTA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
June 30, 2023

Very professional business. Shaun was very helpful in navigating the needed services and warranty coverage. After I got my car back, Shaun suggested I ask one of the salesmen to More

by HAIGSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch, service writer -- 5 Stars
June 30, 2023

I always receive excellent customer in the service department. Amy is who I see most of my visits and she is friendly and knowledgeable. I request her every time a call for an appointment. Amy took th More

by MEF525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
June 30, 2023

Very accommodating and efficient and took care of the unforeseen problem on my new vehicle More

by MCANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
June 29, 2023

Quality service. Very knowledgeable service people. Amy explained things very clearly and also showed me how certain functions work, which I couldn’t figure out fro More

by jeannep09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Ott
June 29, 2023

We have stayed with Niello for over 25 years because of their great customer service. Adding the valet service has kept us with them. More

by lfmills
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The valet drivers
June 28, 2023

Great service. Super friendly and helpful. Matt always takes good care of my car and I trust him and Niello completely. This is my 4th Volvo. I've been a customer s More

by JANAGONSALVES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Jorgen
June 28, 2023

I live in Reno, Nevada and came to Niello to buy my Volvo. My decision to come to Niello for continued service was made easy by Matt Jeffrey. Each time he's been friendly, helpful and professional. More

by bleyberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
June 28, 2023

Matt is always so pleasant, kind and helpful. He remembers me and my car issues and makes my experience easy every time. More

by aoneil959
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt 5 stars
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