Niello Volvo of Sacramento - Service Center

Matt Jeffery provides excellent customer service. He is always prepared to answer my questions. I appreciate hos honesty aboutvrequired maintenance services and those that can wait He is always prepared to answer my questions. I appreciate hos honesty aboutvrequired maintenance services and those that can wait More

I feel like they were very transparent with the cost, and provided options. The staff was very courteous. I am very happy with their service. provided options. The staff was very courteous. I am very happy with their service. More

Very nice clean showroom. Service advisors very nice and communicate in a very professional manner. 👍 Service advisors very nice and communicate in a very professional manner. 👍 More

Check-in was efficient, staff was friendly and helpful answering questions. Received updates on progress of service through the day answering questions. Received updates on progress of service through the day More

Rick is the BEST (Service) friendly, professional, good listener. Very happy with the amazing service here. listener. Very happy with the amazing service here. More

Mr. Vol and Mr Clark made us feel welcome and acted rapidly and efficiently on our request for a new car. He has followed up with us to ensure things are all fine rapidly and efficiently on our request for a new car. He has followed up with us to ensure things are all fine More

Rick is always the absolute best ! I appreciate his kindness and patience. I feel like he makes the process so easy I appreciate his kindness and patience. I feel like he makes the process so easy More

Dear Matt Jeffery, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit to Volvo Sacramento well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit to Volvo Sacramento. Your professionalism, knowledge, and genuine care for customers truly stood out. From the moment I walked through the doors, you made me feel welcomed and valued. Your attentiveness to my needs and willingness to go above and beyond to ensure my satisfaction were truly remarkable. Your expertise in Volvo cars was evident as you patiently answered all of my questions and provided valuable insights. Your dedication to ensuring that every detail was taken care of and that I had a smooth and enjoyable experience was greatly appreciated. Not only did you provide exceptional service, but your friendly and positive attitude made the entire process a pleasure. Your commitment to customer satisfaction sets a benchmark for outstanding service in the automotive industry. Please pass along my appreciation to the entire team at Volvo Sacramento. It is because of professionals like you that Volvo has earned its reputation for great customer service. I will definitely be recommending your dealership to my friends and family. Once again, thank you, Matt. Your efforts have not gone unnoticed, and I am truly grateful for the excellent service you provided. Keep up the fantastic work! Warm regards, Gladys Horton More

Sincere thanks to Matt Jeffery and team for sorting out my car issues so responsively. my car issues so responsively. More

Rick Fuentes is a fantastic Service Advisor. I am always highly satisfied when he handles repairs and service on my Volvo. I am always highly satisfied when he handles repairs and service on my Volvo. More