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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
813 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 813 reviews

June 02, 2023

The service team was professional, courteous and accommodating. I hope not to need them but feel good knowing they are maintaining my vehicle. More

by BLAIR.MEHIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! While we hope you don't need our service for a long time, just know that we'll be here waiting to provide another 5-star experience whenever you need us next.

June 01, 2023

Everyone was nice and welcoming, great experience all around since they got me out of there quick and found me a place to work More

by mariaemwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

June 01, 2023

Excellent service - I trust them 100% with my Volvo and will never take it anywhere else. More

by erinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're honored that you trust us with your Volvo and we're grateful for your continued business. Let us know if there's anything we can do for you in the future.

June 01, 2023

great customer service. Prompt diagnosing and quick and honest communication of servicing required by the vehicle. More

by ttaranto17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for choosing Niello Volvo Cars Sacramento and for leaving such a nice review.

June 01, 2023

Always top notch service every time I need it. Never any hassles and always keeping me informed with updates. More

by DTRELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We cannot thank you enough for being such an amazing, loyal customer and we're glad to hear you continue to have a top-notch experience with us. Know that we're here for you whenever you need us next.

June 01, 2023

Amy went above and beyond while my car was in for service. After my aftermarket warranty initially denied a service item, she acquired a second opinion and got the service approved. She is hands-down More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thank you for your amazing review. We're definitely lucky to have Amy and we'll be sure to pass along your kind words so she knows how much she's appreciated. Happy driving!

May 31, 2023

Great sales service! Appreciate Jessica and other staff who made purchase as painful as possible More

by CJNOELLE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, sales; Andrew, finance
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review! We’re so glad to hear that Jessica made your car buying experience a great one. Please let us know if we can help with anything else!

May 31, 2023

The team was very kind, knowledgeable, and took care of our needs. They went the extra step by listening and making sure we were comfortable. We truly appreciate your team taking care of us. More

by rebeccacoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for taking the time to write such a heartfelt review. We're definitely proud to have such a kind and knowledgeable team, and we're glad you were so well taken care of.

May 31, 2023

I usually work with Matt but unfortunately he was out sick. The other gentlemen that helped me were not nearly as professional or knowledgeable as Matt is. Took much longer than needed to get update on More

by fiveberlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
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May 29, 2023

I am a repeat customer and very impressed with the dealership and salespeople! They always go out of their way to make me feel like I am a valued customer. More

by PMORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Machado
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We truly appreciate loyal customers like you and we're glad to hear that we're able to make you feel like such a valued customer. We look forward to serving you again in the future!

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