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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
751 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 751 reviews

July 01, 2023

Great experience start to finish. They worked with us to make sure everything was taken care of as much as possible before we came in to complete final paperwork. Our sales guy, Sean, More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith, Ryan Ross, Justin
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for taking the time to write such a nice review, Angela. We'll pass your compliments along to Sean so he knows what a great job he's doing and we'll be here for you whenever you need us next. Enjoy your new ride!

July 01, 2023

I consistently get excellent sevice at Niello Volvo for all three of our Volvo vehicles. The customer service is top notch and the quality is always reliable. More

by CNALPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We love getting reviews like this from loyal customers like you! Thank you so much for choosing Niello Volvo Cars Sacramento and for taking the time to leave such an excellent review. We appreciate you!

July 01, 2023

Matt is a rockstar service representative for Volvo. He obviously cares about the customer and the brand. He communicates exceptionally well and is willing to go the extra mile for the customer. One More

by robbrown1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We're incredibly blessed to have him on our team and we'll pass your compliments along to him so he knows how much you appreciated him going the extra mile for you. Thanks for your continued business and happy driving!

July 01, 2023

Professional, welcoming, fully prepared with the right answers, explained possible issues with length of service but all was done with no problems. Completely knowledgeable about all aspects of Volvo car More

by LIZAMACMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you were impressed with our professional and knowledgeable service and that no problems came up. Please don't hesitate to reach out if there's anything you need from us in the future.

July 01, 2023

Matt, my service provider, performed 5+ star customer service! Matt is one our top reasons that we own two Volvos a 2017 V90 CC and a 2020 XC60. More

by benbloodworth07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt amazing? We're incredibly lucky to have him on the team. Thanks so much for your continued business and our team will be here for you whenever you need us next.

July 01, 2023

We had a great experience from the second we walked in to the time we left with our car. Very kind, respectful, responsive. More

by KATLEYDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Keith Fradenburg, Paul Chamorro , Paul Pattillo, Munro Boyd, Michelle Pyle
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Jul 07, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear you had such a great experience and we appreciate you taking the time to share! Happy driving!

June 30, 2023

Matt and Isahi were very helpful! Both Jesus and Sean from the sales department were also very helpful. More

by MINDELLA57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Isahi
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June 30, 2023

Matt is the best! Always makes sure everything is taken care of. We come from Gas’s Valley and he makes sure everything moves along so we don’t have to wait to long. More

by djbrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service
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June 30, 2023

Niello is the best! I would buy my next car from them as well! 5 star More

by METAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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June 30, 2023

Over-the-top customer service every time. Beautiful, clean waiting area is appreciated. I always get my questions answered and feel valued as a customer. More

by ELIZCUNNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes - excellent!
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