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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
837 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 837 reviews

March 14, 2025

Matt kept me informed, let me know exactly what was going on at all times More

by CHARSTAR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 14, 2025

Great service and friendly personnel I would recommend them to a friend or family member More

by MATTJPARTRIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Matt, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 11, 2025

Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! More

by liz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you, Liz, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 11, 2025

Working with Edward was so easy and didn’t feel like I was in a car dealership preparing to buy a car but rather with an old friend helping me make a big purchase! More

by ASHLEYHFA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you, Ashley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edward and our team, and we look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 10, 2025

Dealership was fine, fast access, deal done. Salesman verbally misrepresented options, option levels. If the steering wheel shows an option and the salesman says it has it, it should be there. More

by Xc40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 09, 2025

My experience with Nielo Volvo was excellent. Jessica was a pleasure to work with throughout out the leasing experience. She was professional, straightforward and friendly. And she went above and More

by JAMIE.FLANIGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Dantes, Andrew (processed paperwork)
Mar 09, 2025 -

Niello Volvo Cars Sacramento responded

Jamie, we are very happy to hear that Jessica provided you with such a positive experience! We sincerely value your business and look forward to your next visit. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 06, 2025

Feel like it was a very nice honest positive experience, except for the person who was helping me with the paperwork. He was more interested in selling the extended warranty than he was with assisting some More

by ONESID
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 03, 2025

Edward and team were very helpful in finding us the exact car we wanted with the options we were looking for and the price we could afford. We will definitely be back for another Volvo! More

by MLAUCHAIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 01, 2025

Customer service exceeded our expectations. We love our new car but how they treat their customers will make us repeat buyers in the future. More

by CARAGILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231

February 28, 2025

Attentive and very professional. This was my first experience with the service department and they did a nice job and took care of my problem. More

by GILPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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