Niello Volkswagen - Service Center

This was a very quick visit. There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the part) made it very easy to get the job done. More

My experiences with Niello staff has always been positive and courteous. I always receive a detailed explanation for services completed. and courteous. I always receive a detailed explanation for services completed. More

Great service! My car was in and out in very minimal time, and I was kept up to date the entire time. Thank you! My car was in and out in very minimal time, and I was kept up to date the entire time. Thank you! More

Professionalism of Travis and his explanations about recall helped me to understand and drive my vehicle with confidence. recall helped me to understand and drive my vehicle with confidence. More

The service was very good and thorough. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. More

Having weekend appointments is incredibly helpful and everyone is kind, efficient, and capable. Highly recommend! everyone is kind, efficient, and capable. Highly recommend! More

Consistent quality service every visit marks what I expect and receive every time I bring my car in. expect and receive every time I bring my car in. More

Jacob is awesome! Professional, honest and takes care of clients needs and my car’s needs! Thanks a bunch :) Professional, honest and takes care of clients needs and my car’s needs! Thanks a bunch :) More

The dealership was not equip to handle changing just 2 tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire chan tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire change) and I called the week prior to make sure the tires were ordered, they were not, so I had to leave my car there and extra day and continue renting a car. If not for Travis being awesome at getting my car done I'm afraid it might have been longer. Travis was the only person I was able to talk to who was knowledgeable about the tire road hazard warranties and deals involving tires as well. More

Travis was very professional and helpful. The service was done promptly and they also washed my car for free. The service was done promptly and they also washed my car for free. More