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Niello Volkswagen - Service Center

Sacramento, CA

4.8
707 Reviews

707 Reviews of Niello Volkswagen - Service Center

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October 06, 2023

Always above and beyond what was expected. Ever timely and courteous, Niello is my dealership More

by t-johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Niello Volkswagen responded

This is what we love to hear! Thanks for your continued business and for sharing your experience. We'll be here for you whenever you need us next.

October 06, 2023

Brandon took care of me right away as I walked in, and he set me up in the lounge with up to date news about my car. Brad Hollingsworth always takes care of my car when serviced. I know that my car is well More

by siamesecat76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hollingsworth
Oct 11, 2023 -

Niello Volkswagen responded

Thanks for the 5-star review and your continued business! We're so glad to hear that Brandon and Brad took such great care of you and your vehicle. Happy driving!

October 05, 2023

Matt was a huge help and very communicative. My car was received and processed earlier than expected, which then facilitated a more expedient repair and return. Excellent service! More

by ruthshoffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

The dealership worked with me in a way that I will continue to use them again and again. More

by FREEFLOWAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Very kind, they explained everything they would do and during the revision they detected that it was necessary to change the brakes. they offered me transportation More

by G.TELLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Very happy with service, they even stayed late so we could pick up our car. More

by JOANNA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Ron took great care of me and my car in the shop early, I have no complaints. More

by Mike.J.Kiddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This is great dealership , and hope they get more customers in future which will improve the quantity of services. More

by gurvimail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software More

by LINDERHOLM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Once again Brandon has provided me with excellent service. Both of my cars are VW. More

by TARINDIA351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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