Niello Volkswagen - Service Center

excellent very friendly , the best shop for do a service .qualify customer service and care .qualify customer service and care More

I had great service from Brent and Niello. Brent kept me informed throughout the day about the servicing of my car. Brent kept me informed throughout the day about the servicing of my car. More

Matthew Wirth, Service Advisor is very friendly and explain the detail of the service needed for my vehicle. Arranged round trip for Lyft pick up which is extremely convenience. Will come back for my explain the detail of the service needed for my vehicle. Arranged round trip for Lyft pick up which is extremely convenience. Will come back for my next routine service for sure. Thanks you very much Matthew. More

Very encouraging response. Caring and appropriate resolutions provided, timely and accurately. Very good job done. Caring and appropriate resolutions provided, timely and accurately. Very good job done. More

Please give Brandon Lamb a promotion or raise. His customer service skills are high level. Understands the needs and wants of customer. Humble and apologetic, which helps during periods of dissati His customer service skills are high level. Understands the needs and wants of customer. Humble and apologetic, which helps during periods of dissatisfaction. Niello VW wait room could use more snacks though :) More

my representative was courteous and attentive to my needs while I waited for my car to be serviced. while I waited for my car to be serviced. More

Service was just as expected. Nice and clean office & waiting area. everyone was friendly. Thank you. Nice and clean office & waiting area. everyone was friendly. Thank you. More

Very friendly staff. Take care of you quickly. Give you options and don’t push you to do any repairs you don’t want. Take care of you quickly. Give you options and don’t push you to do any repairs you don’t want. More

Very prompt upon arrival, fast service as said, very polite to deal with. Would highly recommend, thank you polite to deal with. Would highly recommend, thank you More

My dealings with Niello Volkswagen are always positive. I have worked with Ron twice now and is very knowledgeable in everything VW! I have worked with Ron twice now and is very knowledgeable in everything VW! More