Niello Volkswagen - Service Center

matt explained everything so i understood everything that was happening and kept me updated. i appreciated the good customer service. was happening and kept me updated. i appreciated the good customer service. More

Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on. He goes above and beyond and for that is the reason I have followed him to Niello VW. He is a gem and deserves all the praise for keeping his clients happy and taken care of. More

Todd Olmstead is the bomb! Matt Wirth is totally awesome! You need more like them! Matt Wirth is totally awesome! You need more like them! More

My service rep was Jacob, and he was prompt, informative and accommodating and got me taken care of quickly. and accommodating and got me taken care of quickly. More

I had a fantastic experience at Niello Volkswagen! Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made su Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made sure I felt comfortable with everything. As always, Niello Volkswagen does an excellent job with customer service and car maintenance. While some services can be costly, I’ve always found them to be fair and transparent. It's clear they value their customers. I highly recommend Niello Volkswagen to anyone in Sacramento looking for reliable and trustworthy service! More

Ron did a great job of keeping me informed of the progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the l progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the lot had been full). More

Ronald very helpful keeping me informed of the status of my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recomm my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recommend Niello Volkswagen for service and purchase of a vehicle. More

Special thank you to Jacob for the extra care and attention to my cars safety.. attention to my cars safety.. More

We had a great experience and Tevin was very helpful! Would recommend Neillo Volkswagen to anyone in the market ! Would recommend Neillo Volkswagen to anyone in the market ! More

Ron was extremely informative and helped me throughout the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service! More