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Niello Volkswagen - Service Center
Sacramento, CA
707 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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707 Reviews of Niello Volkswagen - Service Center
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March 07, 2024
My experience was excellent. The amount of time was just as Daijah told me it would. All staff was cordial and friendly. A great operation! The amount of time was just as Daijah told me it would. All staff was cordial and friendly. A great operation! More
by michael@hawkinsstrategicadvocacy.com
Verified Customer
March 07, 2024
Very easy and very convenient. Always have a great experience in the service department. Brent was very helpful along each step of the way! Always have a great experience in the service department. Brent was very helpful along each step of the way! More
by enrikglez
Employees Worked With
March 07, 2024
Basically ignored for 5 hours, everyone knew I was there but no-one bothered to check on me. Took 7 hours to replace 4 tires and alignment along with regular 100,000 service. I did have an appointment. Even but no-one bothered to check on me. Took 7 hours to replace 4 tires and alignment along with regular 100,000 service. I did have an appointment. Eventually had to ask to speak with the manager. I was listened to and assured that steps would be taken but who knows. I won't be returning and I have been getting my services done at this location for years, there have been other issues but I like to give leeway but I couldn't hold back any more. More
by chood2
March 05, 2024
Always a good experience. Thats all that needs to be said about my experience at Niello VW Thats all that needs to be said about my experience at Niello VW More
by HENDO0
Employees Worked With
March 02, 2024
Great service all the time. I recommend service at Niello. Brent has great customer service. I recommend service at Niello. Brent has great customer service. More
by HERNANDEZOILAF
Employees Worked With
March 01, 2024
Always very professional care that I can count on. Thorough, and prompt. I appreciate that. Thorough, and prompt. I appreciate that. More
by JJ
Employees Worked With
March 01, 2024
Travis very professional and courteous like most of the advisors I've dealt with. Travis gave great advice on my thoughts of future modifications. Will always bring my VW to this place. advisors I've dealt with. Travis gave great advice on my thoughts of future modifications. Will always bring my VW to this place. More
by MGOM5
Employees Worked With
February 29, 2024
Excellent service and I really appreciated the video explaining what was discovered. It made me feel more comfortable with the work that was recommended. explaining what was discovered. It made me feel more comfortable with the work that was recommended. More
by kmikeward
Employees Worked With
February 28, 2024
We have had our Volkswagens serviced at Niello for at least 30 years. We've always had great service, but Roger Bybee tops them all. We are sad to see him retire, but he's earned a wonderful life ahead least 30 years. We've always had great service, but Roger Bybee tops them all. We are sad to see him retire, but he's earned a wonderful life ahead. More
by alangaines
Employees Worked With
February 28, 2024
Always amazing service. Great work at a fair price! Wouldn't take my vehicles anywhere else. Great work at a fair price! Wouldn't take my vehicles anywhere else. More
by Mark
