Niello Volkswagen - Service Center

This was a quick and painless process. Would like to thank the advisor and the rest of the team for great support Would like to thank the advisor and the rest of the team for great support More

Always courteous, and reliable, quick, meets my needs for taking good care of my car. taking good care of my car. More

Jason was very thorough, efficient, and pleasant to work with. The Lyft transport he provided to me saved the day! Thank You!! with. The Lyft transport he provided to me saved the day! Thank You!! More

Jason Wanner was very friendly and professional. He thoroughly explained the issues with my car and was sincere in wanting me to have the best experience with Niello. He thoroughly explained the issues with my car and was sincere in wanting me to have the best experience with Niello. More

Excellent service thank you. You are excellent. Thank you for the new sway bar and cabin filter. You are excellent. Thank you for the new sway bar and cabin filter. More

Good service. Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but a Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but always charge a higher price, and that kinda sucks. Customer service was amazing though. They worked with my warranty company throughout the process and helped me get it take care of. They did drop the price for me on the warranty service, which would've been 5 stars, but it was the $164 brake flush that most shops just do as part of the brake replacement process. So all in all 700 dollars for a pair of front brakes. Yikes. But if you're gonna go into a dealership for your vw, this is definitely the one, I found their service friendly and helpful. More

This dealership was helpful, courteous, professional and organized. They provided Lyft. Rid home which was very helpful organized. They provided Lyft. Rid home which was very helpful More

Ron is personable and professional everytime I get my car serviced. It's always a great customer experience. serviced. It's always a great customer experience. More

Daijah did not follow through on appointment rescheduling and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I qu and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I question them different advisors tell me different things. This last time, the adjuster from the Zurich extended warranty did not agree with the diagnosis leaving me to wonder about the honesty of Niello VW’s service center. More

They were very efficient in getting my car serviced. Completed in a small amount of time. Completed in a small amount of time. More