Niello Volkswagen - Service Center

Very good service Daijah was very attentive and detailed. Still hoping to solve roofrack Issue Still hoping to solve roofrack Issue More

Service was performed as planned within time allotted. Communication was good and car was left clean Communication was good and car was left clean More

Provides excellent service from this shop, arranges transport and communicates well during the entire process transport and communicates well during the entire process More

Very professional, polite,and I was informed of everything that was happening to my car. everything that was happening to my car. More

Daija was very helpful. I felt like she was looking out for me and my car I felt like she was looking out for me and my car More

Great dealership and very friendly and helpful service department. All my questions were answered… and MORE. Jacob went above and beyond and I will only bring my car here for all service moving forward. department. All my questions were answered… and MORE. Jacob went above and beyond and I will only bring my car here for all service moving forward. More

Great customer service and Matt is really empathetic and understanding of my financial situation and did his best to help me. understanding of my financial situation and did his best to help me. More

My annual maintenance visit was done in an efficient and expeditious manner. Matthew knew I was waiting on-site and was instrumental in my car being ready before the time promised. I only wish Niello VW w expeditious manner. Matthew knew I was waiting on-site and was instrumental in my car being ready before the time promised. I only wish Niello VW was still in the business of washing my car. More

Jake was very attentive and helpful and worked with me to get my car fixed and stay within my budget get my car fixed and stay within my budget More

Ronald made my whole service experience easy and comfortable. He went out of his way to make sure I felt at home while waiting and offered to drive me somewhere locally while I waited for my car. I comfortable. He went out of his way to make sure I felt at home while waiting and offered to drive me somewhere locally while I waited for my car. I just stayed in the waiting room but it’s was nice that he offered. Ronald also gave me realistic time estimates for the work, and I was pleasantly surprised to find out the service department had finished well under the projected time. I was shown a variety of options of different services that Ronald was willing to have added to my ticket but wasn’t pressured or lied to in order to increase the price. It felt comfortable and right. Ronald and Neillo far exceeded my expectations. Thank you. More