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Niello Volkswagen - Service Center
Sacramento, CA
819 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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819 Reviews of Niello Volkswagen - Service Center
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March 01, 2025
Ron is always super friendly and very accommodating. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. More
by reinettelittle
Verified CustomerEmployees Worked With
March 01, 2025
10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! Niello VW always takes care of each and every customer. I am a customer for life! More
by STAYLOR25
February 26, 2025
Jason was super helpful with setting up the service on my ID.4, and getting the recall work done in a reasonable amount of time. The whole thing was a good experience! ID.4, and getting the recall work done in a reasonable amount of time. The whole thing was a good experience! More
by BINY5
Employees Worked With
Jason
February 25, 2025
Great customer service, Good communication. Great job! Happy with the service. I would recommend anyone to Niello. VW. Great job! Happy with the service. I would recommend anyone to Niello. VW. More
by Mr GP
Employees Worked With
February 22, 2025
Excellent service! Travis was helpful and on top of things! Thank you and I will recommend Niello for all your needs Travis was helpful and on top of things! Thank you and I will recommend Niello for all your needs More
by kamom1
Employees Worked With
February 21, 2025
Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to detail. More
by VJMAPPRAISALS
Employees Worked With
February 21, 2025
Brent was friendly, professional, efficient, and informative. The service area is clean, spacious. The waiting area is comfortable and functional. informative. The service area is clean, spacious. The waiting area is comfortable and functional. More
by blueghia64
Employees Worked With
February 21, 2025
matt explained everything so i understood everything that was happening and kept me updated. i appreciated the good customer service. was happening and kept me updated. i appreciated the good customer service. More
by DEE.DEWEY
February 19, 2025
Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on. He goes above and beyond and for that is the reason I have followed him to Niello VW. He is a gem and deserves all the praise for keeping his clients happy and taken care of. More
by SANDBOX_SANDALS.0D
