Niello Volkswagen - Service Center

Touareg needed a new battery. Battery was replaced however the battery and Touareg set points weren’t synced Battery was replaced however the battery and Touareg set points weren’t synced More

I've been coming here for 8 years. . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine ta . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine taken apart). Today the rep was Matt, and he was great, and the car came back with no issues. I plan to come back for all my maintenance and repairs. They are efficient and professional, and the shop, waiting areas, and communication are great. I hope they never change. More

Jason my advisor provided excellent service. Kept me informed along the way with latest updates. Kept me informed along the way with latest updates. More

Friendly service writers, fast service and getting a ride home to Rocklin is a big plus. home to Rocklin is a big plus. More

Ronald Stevenson, the service advisor at Nelo Volkswagen, provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! More

Thank you for another good experience at Niello Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. More

Travis was outstanding. Really appreciated his customer service and did explain all the details of the process about the car service. Really appreciated his customer service and did explain all the details of the process about the car service. More

Service is always easy to schedule, and I never feel pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. More

Ron was accommodating in providing information and options for addressing the issues I felt needed to be addressed. options for addressing the issues I felt needed to be addressed. More

very friendly and efficient staff. i liked the follow up email and recorded video about fficing customer an update i liked the follow up email and recorded video about fficing customer an update More