Niello Volkswagen - Service Center

As always, the experience was smooth, the service was friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressu friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressured up sales - just complete information and recommendations to keep things optimal. More

Solid service at the service department. Jacob was a clear communicator so I always knew what to expect. Also I love his VW tattoo Jacob was a clear communicator so I always knew what to expect. Also I love his VW tattoo More

Very helpful. Got me a lift even though I was out of the area range. Excellent customer service. Got me a lift even though I was out of the area range. Excellent customer service. More

Appt for recall! ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. W ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. Was told “two recalls done over air WHILE DRIVING”. This is a safety impossibility!!! More

We’ve always had excellent experiences at Niello VW Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address th Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address them. Travis Cole is an outstanding service rep. More

Jacob was my service guy. I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service technician who helped me with my ID 4. I gained valuable insights into the servicing of my vehicle through our interaction. He was friendly and effectively communicated the time frame and process, which made me feel at ease. Additionally, he also washed my car and charged it up to 80%. Overall, it was an excellent first-time experience. He even washed my car and charged it 80%. It was a really good first-time experience. More

everyone was friendly, good listeners, and responsive. The waiting area was clean and comfortable. Communication was excellent. The waiting area was clean and comfortable. Communication was excellent. More

The service department is polite and makes sure your questions are answered plus very quick on oil changes questions are answered plus very quick on oil changes More

One of the best automotive service department in town. Top notch customer service by Matt. Top notch customer service by Matt. More

Matthew are the best! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! More