Niello Volkswagen - Service Center

Jason was helpful, friendly and accommodating with getting our repairs taken care of. I've had unsatisfactory interactions with another service advisor and happy that they aren't all like he was. getting our repairs taken care of. I've had unsatisfactory interactions with another service advisor and happy that they aren't all like he was. More

I haven’t really dealt with the Volkswagon department very much ., but other than the not receiving return calls . I’ve had no problem and I can't complain . They’ve been courteous and forthcoming . Have very much ., but other than the not receiving return calls . I’ve had no problem and I can't complain . They’ve been courteous and forthcoming . Haven’t pushed to do any unnecessary work that I’m aware . It’s been painless .,thank you for your assistance. More

Matt is very helpful and keeps me updated when I need info or updated thanks info or updated thanks More

The advisors are friendly. While waiting they acknowledge your presence and communicate their willingness to assist. While waiting they acknowledge your presence and communicate their willingness to assist. More

Jacob was of great help very kind and was able to assist with all my car needs. with all my car needs. More

Ron is very personable. The facility is impressively well-kept. I am happy to have such great service! The facility is impressively well-kept. I am happy to have such great service! More

I appreciate that all the knowledge, skills, experience, equipment, and parts are available to maintain my car. Staff is clearly there to serve the customer efficiently and on time. Explanations are thoroug equipment, and parts are available to maintain my car. Staff is clearly there to serve the customer efficiently and on time. Explanations are thorough and thoughtfully directed to the particular client. The Service advisor I have known for a number of years is the kindest. Love driving my Volkswagen and being able to do so with confidence, grateful to Niello VW More

My Service Advisor was as good as they come, from start to finish. Thanks Jacob! to finish. Thanks Jacob! More

Delighted Niello customer here. Top notch service communication and very thorough attention to detail. Jacob was my advisor on this last round of (2 year/20K mile) service. They ne Top notch service communication and very thorough attention to detail. Jacob was my advisor on this last round of (2 year/20K mile) service. They needed to unexpectedly keep my car a little longer than I'd planned for, and offered me free two-way Lyft service, super simple to use, and fast. More

Good service at niello Volkswagen in Sacramento, I would recommend this dealership to my Volkswagen friends recommend this dealership to my Volkswagen friends More