Niello Volkswagen - Service Center

Travis a is great Adviser. He listened and suggested what is best for my car. He listened and suggested what is best for my car. More

Everyone is very friendly and wants to make sure you have the best experience possible. The free Lyfts are also super convenient! the best experience possible. The free Lyfts are also super convenient! More

Took my car in for scheduled maintenance which was fine. However I had to bring it back because something was wrong with the infotainment system. I had to take a 1/2 day off to take it back in to get it fix However I had to bring it back because something was wrong with the infotainment system. I had to take a 1/2 day off to take it back in to get it fixed because they did not offer a pick up service for an issue that was not present when the car was dropped off. More

Jacob was great to work with. Would come back again and will recommend him and the Niello service center. Would come back again and will recommend him and the Niello service center. More

Matt, my service advisor is very helpful, great communication during the service visit and has always demonstrated professionalism whenever I bring in my vehicle there, highly recommended! communication during the service visit and has always demonstrated professionalism whenever I bring in my vehicle there, highly recommended! More

Delays in checking in, waiting for a service advisor and then during the check in. both understandable. otherwise excellent. then during the check in. both understandable. otherwise excellent. More

Staff was very pleasant and helpful. All my questions answered and kept me up to date with the status of my car. Jacob was very professional and a joy to work with. All my questions answered and kept me up to date with the status of my car. Jacob was very professional and a joy to work with. More

All good. Lyft ride back to work. Great communication throughout the process. Great overall service. Lyft ride back to work. Great communication throughout the process. Great overall service. More

Jacob was very nice and professional made my appointment and Lyft ride hassle free. Excellent customer service!! and Lyft ride hassle free. Excellent customer service!! More

Matthew is great! !!! Everything was done in a timely manner. I will receive the service department !!! Everything was done in a timely manner. I will receive the service department More