Niello Volkswagen - Service Center

Friendly, quick service. Liked that they washed the car and topped off freon. Nice waiting area. Liked that they washed the car and topped off freon. Nice waiting area. More

It might have been 5 stars, especially for Jason, in the service dept, who was great! But I was a little disappointed that I had to bring my Jetta in for a check engine light just a few days after it was t service dept, who was great! But I was a little disappointed that I had to bring my Jetta in for a check engine light just a few days after it was there all day long for a 60,000 mile service. Fortunately the second time was covered under the extended warranty and was ready to pick up after 5 hours. I appreciate the complimentary Lyft rides. More

Buying out my lease would have been much more pleasant if I wasn’t constantly being asked/persuaded to also purchase an $8500 warranty that cost them 1/10 of that . Real turn off. Also when I called “finance I wasn’t constantly being asked/persuaded to also purchase an $8500 warranty that cost them 1/10 of that . Real turn off. Also when I called “finance” it rolled to a sales person who identified himself as being in finance. Less smoke and mirrors- I appreciate transparency not sleazy used car salesman tactics. i used to work for Toyota - nice try but very distasteful. More

My service was great as well. Jacob was great and very helpful. He went over the services complete to my car and also the recommendations for future services. Jacob was great and very helpful. He went over the services complete to my car and also the recommendations for future services. More

Matt was really helpful with the process of getting my car excepted inspected and serviced very on top of things super good customer service, helpful, and even offered to wash the car which I wasn't used car excepted inspected and serviced very on top of things super good customer service, helpful, and even offered to wash the car which I wasn't used to but definitely good demeanor and easy to talk to you and explain all the services that needed to be done and was done. More

Travis was professional and very responsive. He took care of al our concerns in a timely manner and even assisted me with transportation back to the dealership to pick of my vehicle. He took care of al our concerns in a timely manner and even assisted me with transportation back to the dealership to pick of my vehicle. More

The world needs more people like Jacob! !! My service advisor. Jacob went above and beyond to replace the transmission in my 2014 VW passat in half the time and for thousands less than the !! My service advisor. Jacob went above and beyond to replace the transmission in my 2014 VW passat in half the time and for thousands less than the local mechanic. My heartfelt appreciation for getting me and my family back on the road. I would highly recommend Neillo Volkswagen. Thanks for saving me! More

Great service all around from making the appointment to picking up the completed vehicle it was great! picking up the completed vehicle it was great! More

Always a great experience at Niello VW. Travis was knowledgeable and courteous and notified me when my car's service was complete. I walked around your car lot and had a nice conversation Travis was knowledgeable and courteous and notified me when my car's service was complete. I walked around your car lot and had a nice conversation with one of your nice young salesmen, Nathan. Also hung out in your comfortable waiting area. Thank you again for a very pleasant experience. Howard Anderson More

Due to its customer service, I have gotten all my vehicles from Niello for more than 20 years. …and so did my father and so has my daughter. vehicles from Niello for more than 20 years. …and so did my father and so has my daughter. More