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Niello Volkswagen
Sacramento, CA
933 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 933 reviews
July 14, 2012
I went to Niello to look at a VW Beetle that my daughter and I saw on Internet. I admit I was not into actually buying unless it was a good price. The car was listed for $14888. With 60K miles on it. and I saw on Internet. I admit I was not into actually buying unless it was a good price. The car was listed for $14888. With 60K miles on it. Here's what I got. I offered $10700. They said they could not do that (I knew that)but it was a good starting point..Darcee came back/no go....Darcee then said, well howabout half way at $12500....I said what about 11700. She came back saying that they would only go $100 dollars off the asking price!!!!!!That was it!! And she THANKED ME FOR COMING IN!!! REALLY She scooted me out, and when I was getting ready to leave, they drove the car right in front of us, and reparked it out front. How rude! I called this morning and talked to Keith, the Manager there. He told me he was the one negociating the price. he said it should have been $400 off the asking price. Again, really??? Why am I writing this. To let people know there is no deal here to be had. This place will not give you a deal. If you look right now at beetles, if it has less than or about 35k miles on it, it lists for $14999 to 15999. Beetles with more miles of 50 - 60k miles are listing for $13888 or less. More
by gummiegrammie
Employees Worked With
Darcee Bramlette and Keith the Manager
December 06, 2011
I was satisfied with the service, they were quick and efficient. The sales person was helpful and knowledgeable about the products. Thought maybe we payed a bit much on a used vehicle. efficient. The sales person was helpful and knowledgeable about the products. Thought maybe we payed a bit much on a used vehicle. More
by mikenmyrna
Employees Worked With
N/A
August 03, 2009
I bought my 2009 Jetta from Zach 2 weekends ago. He did a great job of going over the car with me and was willing to let me test drive a few different Jetta's before I decided on the one that I wanted. He we great job of going over the car with me and was willing to let me test drive a few different Jetta's before I decided on the one that I wanted. He went over the numbers with me and made sure I fully understood what I was paying and how all the fees broke down. The only reason I gave Niello a 4 on price was because his price was a tiny bit higher then another quote that I had recieved. However, I suppose I could be at fault since I didn't tell him about the quote. I'm sure he would have matched it. Anyway, I will pay a little bit more for a salesperson that is willing to go the extra mile for a customer. More
by 2009jetta
Employees Worked With
Zach Bach
