Niello Volkswagen
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone, from when I first contacted the dealership until I drove away with my car (and even after that), was incredibly helpful, friendly, honest, and courteous; I couldn't have asked for a better tra until I drove away with my car (and even after that), was incredibly helpful, friendly, honest, and courteous; I couldn't have asked for a better transaction. I came from Oregon via Amtrak; I was picked-up there, driven to a separate appointment I had to do first, then to the dealership for my car. Also, with no additional cost to me, they arranged for 2 drivers to drive me out of state, so I could take delivery of the car outside California (as I live full time in Oregon), and wouldn't have to pay California sales tax. After the sale, they arranged for me to get an extra key (that I didn't even ask for) and are paying to have it programmed. Also, they are going above and beyond in helping me get all I need to get the car registered in Oregon. A very pleasant and positive experience from beginning to end! More
Alonzo provided us with excellent customer service while finding us the best deal for our budget. Very thankful to Alonzo, he was very accommodating and great personality, perfect. finding us the best deal for our budget. Very thankful to Alonzo, he was very accommodating and great personality, perfect. More
I went to Niello to look at a VW Beetle that my daughter and I saw on Internet. I admit I was not into actually buying unless it was a good price. The car was listed for $14888. With 60K miles on it. and I saw on Internet. I admit I was not into actually buying unless it was a good price. The car was listed for $14888. With 60K miles on it. Here's what I got. I offered $10700. They said they could not do that (I knew that)but it was a good starting point..Darcee came back/no go....Darcee then said, well howabout half way at $12500....I said what about 11700. She came back saying that they would only go $100 dollars off the asking price!!!!!!That was it!! And she THANKED ME FOR COMING IN!!! REALLY She scooted me out, and when I was getting ready to leave, they drove the car right in front of us, and reparked it out front. How rude! I called this morning and talked to Keith, the Manager there. He told me he was the one negociating the price. he said it should have been $400 off the asking price. Again, really??? Why am I writing this. To let people know there is no deal here to be had. This place will not give you a deal. If you look right now at beetles, if it has less than or about 35k miles on it, it lists for $14999 to 15999. Beetles with more miles of 50 - 60k miles are listing for $13888 or less. More
I was satisfied with the service, they were quick and efficient. The sales person was helpful and knowledgeable about the products. Thought maybe we payed a bit much on a used vehicle. efficient. The sales person was helpful and knowledgeable about the products. Thought maybe we payed a bit much on a used vehicle. More
I bought my 2009 Jetta from Zach 2 weekends ago. He did a great job of going over the car with me and was willing to let me test drive a few different Jetta's before I decided on the one that I wanted. He we great job of going over the car with me and was willing to let me test drive a few different Jetta's before I decided on the one that I wanted. He went over the numbers with me and made sure I fully understood what I was paying and how all the fees broke down. The only reason I gave Niello a 4 on price was because his price was a tiny bit higher then another quote that I had recieved. However, I suppose I could be at fault since I didn't tell him about the quote. I'm sure he would have matched it. Anyway, I will pay a little bit more for a salesperson that is willing to go the extra mile for a customer. More