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Niello Volkswagen
Sacramento, CA
933 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 933 reviews
October 12, 2023
"Confident" is how I feel about having your service department service my vehicle. I know when my car is ready it will perform like new. department service my vehicle. I know when my car is ready it will perform like new. More
by dpacka1
Verified CustomerEmployees Worked With
October 10, 2023
Amazing customer care and experience all the way through! I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who a I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who answered all of my questions and made the experience super easy and stress free! Thank you! More
by KAVRIKJENNIFER
October 10, 2023
Thank you for your help and for making a stressful situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. More
by LISCTESTA
October 09, 2023
I didn’t work with Brandon. I worked with Cesar, Alex, and Carlos. From the moment of seeing the car online, scheduling to view and test drive it (I live out in Santa Cruz) to t I worked with Cesar, Alex, and Carlos. From the moment of seeing the car online, scheduling to view and test drive it (I live out in Santa Cruz) to then viewing it - this team stayed after hours!! I got there at 5 (they close at 6) and these three stayed until 8:45pm closing this deal!! I got a remarkable crosstrek (2021) with GREAT/ Low mileage for a good price. The sale wasn’t at all pushy; this team met me where I was at and provided me a calm and collected sales experience. Thank you! If I or friends ever need a new car, I’ll be recommending this dealership! More
by AMABBOTT95
October 08, 2023
I was very pleased with the professionalism and friendliness of the service team. I will definitely be taking my car back for service. friendliness of the service team. I will definitely be taking my car back for service. More
by GIPSONFAMILY4
Employees Worked With
October 06, 2023
Brandon took care of me right away as I walked in, and he set me up in the lounge with up to date news about my car. Brad Hollingsworth always takes care of my car when serviced. I know that my car is well set me up in the lounge with up to date news about my car. Brad Hollingsworth always takes care of my car when serviced. I know that my car is well taken care of and safe when he’s doing the job. If he’s no longer there, I won’t be coming back. More
by siamesecat76
October 06, 2023
Overall, I was very pleased with the sales team and satisfied with my new car. The wait time for the completion of my paperwork was a little too long. satisfied with my new car. The wait time for the completion of my paperwork was a little too long. More
by JSTACIONIS
October 06, 2023
Always above and beyond what was expected. Ever timely and courteous, Niello is my dealership Ever timely and courteous, Niello is my dealership More
by t-johns
Employees Worked With
October 05, 2023
Matt was a huge help and very communicative. My car was received and processed earlier than expected, which then facilitated a more expedient repair and return. Excellent service! My car was received and processed earlier than expected, which then facilitated a more expedient repair and return. Excellent service! More
by ruthshoffner
Employees Worked With
October 03, 2023
The dealership worked with me in a way that I will continue to use them again and again. continue to use them again and again. More
by FREEFLOWAUM
