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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
November 12, 2024
I went in to Niello just to look! Ray was pleasant, professional, knowledgeable and very friendly. Car shopping is dreadful for me but this was by far the best experience I’ve ever ha Ray was pleasant, professional, knowledgeable and very friendly. Car shopping is dreadful for me but this was by far the best experience I’ve ever had. I was greeted and given ample time and space to look and that was a huge bonus! Everyone made this experience wonderful and memorable! Thank you, all! More
by VJGONZALEZ627
Verified Customer
November 12, 2024
Dealing with Ron Stevenson is the very best service! Niello VW is quite a way for me to get my car serviced - however - would not have anyone else's confidence as I do with Ron Stevenson taken care of m Niello VW is quite a way for me to get my car serviced - however - would not have anyone else's confidence as I do with Ron Stevenson taken care of my favorite vehicle. More
by erikaabe
Employees Worked With
November 11, 2024
Mr. Noel answered my concerns in a professional non conscending fashion. Car wash was poor along with the person who took my initial call to make appointment. The person who checked me out was fine. conscending fashion. Car wash was poor along with the person who took my initial call to make appointment. The person who checked me out was fine. More
by colleenlw2000
Employees Worked With
Noel
November 10, 2024
Very fast and efficient service. I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very I liked the text that alerted me to the status of the service so I was able to travel to the dealership on time to pick it up. Brent Cooper was very helpful and explained my issues very well. Thank you! More
by CERATIV
Employees Worked With
November 10, 2024
The service was great, but they forgot to wash the car as promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. promised. Plus, I was impressed that they furnished Lyft to assist me getting to and from the dealership. More
by RORY.WHITEHEAD
Employees Worked With
November 10, 2024
Quick and excellent service. Friendly and good explanation of work performed and everything completed on time. Friendly and good explanation of work performed and everything completed on time. More
by KLAUS-SCHUMACHER
Employees Worked With
November 09, 2024
Jacob S was great and very thorough, looking into some warranty options for me. Very much appreciate Niello's service department whenever I go in. warranty options for me. Very much appreciate Niello's service department whenever I go in. More
by mpum
Employees Worked With
Jacob Smull
November 09, 2024
They are always very helpful and thorough. Their pricing is great as well and they don’t try and oversell you either. Their pricing is great as well and they don’t try and oversell you either. More
by LEBABCOCK16
Employees Worked With
November 09, 2024
excessively expensive for minor service. Service personnel are personable and helpful. Spoke with Andrew Hammond about a used Subaru on grounds. Service personnel are personable and helpful. Spoke with Andrew Hammond about a used Subaru on grounds. More
by bdouglas64
Employees Worked With
November 08, 2024
I always receive excellent service with great communication. Getting LYFT rides to and from the dealership is awesome. communication. Getting LYFT rides to and from the dealership is awesome. More
by virgomac
Employees Worked With
