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Niello Volkswagen

Sacramento, CA

4.8
1,221 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,221 reviews

December 20, 2024

Excellent customer service, clean and comfortable waiting area, I would recommend to family and friends More

by JEN_C_MOORE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Dec 22, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 18, 2024

Stephen is amazing person. My wife and I want to express heartfelt thanks for the wonderful experience in Niello VW. Buying a new car is a huge decision to make and needs am More

by GlennAustria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Dec 19, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

December 11, 2024

The dealership was very clean. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. More

by vacaadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 10, 2024

When very helpful and friendly people come together with common goals beautifully and work together, they achieve great results. More

by MENSAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi
Dec 10, 2024 -

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

December 08, 2024

Excellent customer service. Ray was exceptional. I would definitely recommend to my family and friends. More

by rajk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

December 08, 2024

Great customer service! Made our experience quick and easy! Steve was the best and helped make my decision about buying my first car easy! More

by RACHELTADLOCK22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rachel, and look forward to your next visit. Scott Russo General Manager srusso@niello.com

December 07, 2024

Great service with a quick turnaround. The repairs to the car all worked perfectly. Given good info about the service. More

by JOHNMARTIN.MARTIN295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, John, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 07, 2024

I don’t have to much personal contact with him, but he was keep me informed by text, and when I pick up my vehicle he approached me and asked if everything was okay and he was very polite. More

by NATY.1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 07, 2024

My service advisor, Matthew Wirth is very friendly and kind to me as usual. Fast response to my call, email and texts. For sure, will be back my services. More

by 430i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matthew here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 07, 2024

Great service experience. Always friendly and work to ensure that all my needs taken care of. More

by EROBINSON4385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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