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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,220 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,220 reviews

January 30, 2025

Jacob was very helpful and kept me updated on my car issues. Totally recommend him for any issues and concerns! More

by Charlene Keh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 31, 2025 -

Niello Volkswagen responded

Thank you, Charlene, for taking the time to share your thoughts on working with Jacob and our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 30, 2025

I have been very pleased with my experience at Niello Volkswagen thus far. I found them easy to work with during sales, and the service staff have been responsive, friendly and knowledgeable. More

by KLUNK.GUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Niello Volkswagen responded

Thank you, Gus, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 29, 2025

The services that I have had always have been done with great customer service and courtesy. They make recommendations with no pressure and provide transportation. Very reliable. More

by maureenellis47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Van Overeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maureen, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 29, 2025

I was help by Jason and he was really helpful and always professional about everything and just a cool person. More

by Blake Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Niello Volkswagen responded

Blake, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 28, 2025

Exceptional experience! No pressure, fair pricing, and we got a great car that is just right for our family. More

by ADAMGW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Niello Volkswagen responded

Adam, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

January 27, 2025

This was a very pleasant experience with all involved. They were very professional and courteous. Would absolutely recommend. More

by CHERYLLOVDAHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pleajur Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Niello Volkswagen responded

Cheryl, Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

January 26, 2025

Ease of dealing, no pressure! Friendly staff. Enjoy dealing here. Friendly staff without being attacked when you arrive. More

by NIXON.GERRIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Niello Volkswagen responded

Gerrie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

January 25, 2025

The service was great. It was done in a timely manner. Technician was a very helpful person, and I appreciate the service More

by STIMMEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 25, 2025

They were able to find exactly what I was looking for and were very friendly. More

by MICHELLEP322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Prouty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Niello Volkswagen responded

Hi Michelle: Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

January 25, 2025

Ron makes my trip to the dealer 😩 a bearable task. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. More

by cbates1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team is always friendly and interested in recognizing and making sure I am acknowledged when I enter the room.
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Jan 26, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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