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Niello Volkswagen

Sacramento, CA

4.8
1,094 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,094 reviews

March 02, 2025

A great deal with an incredible team that worked to get me out the door with my new car. More

by MAIL-IT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

March 01, 2025

10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Van Overeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pleajur Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2025

Ron is always super friendly and very accommodating. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. More

by reinettelittle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello Volkswagen responded

Thank you for your business over the years! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 26, 2025

Jason was super helpful with setting up the service on my ID.4, and getting the recall work done in a reasonable amount of time. The whole thing was a good experience! More

by BINY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 27, 2025 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 26, 2025

Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th More

by ROBBIE.FWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Prouty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Niello Volkswagen responded

Thanks, Robbie, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that Spencer was able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

February 25, 2025

Great customer service, Good communication. Great job! Happy with the service. I would recommend anyone to Niello. VW. More

by Mr GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 25, 2025

Niello VW customer service is amazing! I would recommend to all my friends and family. Logan, Tevin, Alex and Scott were incredible. I’ve been purchasing VW’s for over 20 years and this de More

by JETTAGURLKERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Niello Volkswagen responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 24, 2025

We have a very good experience with Tevin and would definitely recommend this dealership if you are in the market for a Volkswagen ID4. Thank you again Tevin for your kindness and professionalism! More

by CESTEFANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Niello Volkswagen responded

Thanks for sharing about your experience with Tevin here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

February 24, 2025

This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil More

by RFOOTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Stephen and I had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

February 24, 2025

Service was great…Hengameh and Ray were super nice…Logan was a true class act…he was extremely helpful and took care of my needs. We were able to make a deal happen which is great. More

by DENNYOHO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Niello Volkswagen responded

It's great to hear that Hengameh and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

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