Back

Niello Volkswagen

Sacramento, CA

4.8
1,048 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Contact Dealership

2701 Arden Way

Sacramento, CA

95825

Directions

By Type

Showing 1,048 reviews

January 31, 2025

I have had some poor experiences at other VW dealerships and was pleasantly surprised with the level of care and service that I received at Niello. It was a breathe of fresh air. Jacob was incredible and ma More

by gaguttman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Smull
January 30, 2025

Jacob was very helpful and kept me updated on my car issues. Totally recommend him for any issues and concerns! More

by Charlene Keh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
January 30, 2025

Ron did a great job of explaining eveything and keepin me informed on status of the service work being performed More

by TPowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 30, 2025

I have been very pleased with my experience at Niello Volkswagen thus far. I found them easy to work with during sales, and the service staff have been responsive, friendly and knowledgeable. More

by KLUNK.GUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The services that I have had always have been done with great customer service and courtesy. They make recommendations with no pressure and provide transportation. Very reliable. More

by maureenellis47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Van Overeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maureen, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 29, 2025

I was help by Jason and he was really helpful and always professional about everything and just a cool person. More

by Blake Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Niello Volkswagen responded

Blake, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 28, 2025

Exceptional experience! No pressure, fair pricing, and we got a great car that is just right for our family. More

by ADAMGW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Niello Volkswagen responded

Adam, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

January 27, 2025

This was a very pleasant experience with all involved. They were very professional and courteous. Would absolutely recommend. More

by CHERYLLOVDAHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pleajur Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Niello Volkswagen responded

Cheryl, Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

January 26, 2025

Ease of dealing, no pressure! Friendly staff. Enjoy dealing here. Friendly staff without being attacked when you arrive. More

by NIXON.GERRIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

Gerrie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

January 25, 2025

Brent was well versed with my car and helped me quickly resolve my unplanned issue, plus a long term issue I needed to adress. We got the car back quickly for less than I expected, expertly repaired, with More

by wrwicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

It's great to hear that Brent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

1
...