Niello BMW MINI - Service Center

Courteous, Professional, Knowledgeable, reliable, competent, pleasant, skilled, expert, dependable, methodical, experienced, authorized, stellar, seasoned, outstanding. competent, pleasant, skilled, expert, dependable, methodical, experienced, authorized, stellar, seasoned, outstanding. More

Followed Billy over from Roseville BMW, not many people are transparent in the auto industry but Billy was through the whole lease process, he even went above and beyond for us when BMW of Roseville wouldn are transparent in the auto industry but Billy was through the whole lease process, he even went above and beyond for us when BMW of Roseville wouldn't regarding a service and recall issue, he earned a customer for life. Have always heard great things about the Niello company and their amazing BMW service department. Truly looking forward to experiencing a full white glove full sales/service experience in the greater Sacramento area. More

Great dealership! ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude. ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude. More

Fatima is incredibly considerate! She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she stil She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she still kept in touch with me making sure that all the issues and anything I need it was taken care of. It’s been over a month now and she’s still in touch with me. She is amazing! More

Exceptional service; very attentive and great navigation of the systems to make my visit and repairs as seamless and painless as possible. of the systems to make my visit and repairs as seamless and painless as possible. More

Service was was done on the same day. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. More

Thank you. Everything was perfect. Everyone at Niello is always very attentive and makes sure they take care of you! Everything was perfect. Everyone at Niello is always very attentive and makes sure they take care of you! More

I'm always treated with respect courtesy. Tony is an excellent advisor and always looks out for me. All of the other employees that I encounter are very helpful and friendly. Tony is an excellent advisor and always looks out for me. All of the other employees that I encounter are very helpful and friendly. More

Friendly. Efficient. Effective. Trustworthy. I would come back for future periodic services. My vehicle was also washed. Efficient. Effective. Trustworthy. I would come back for future periodic services. My vehicle was also washed. More