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39 Reviews of Niello BMW MINI - Service Center
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May 03, 2024
Great dealership! ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude. ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude. More
by BBBOOM12
Employees Worked With
ZAHAN- Service Department
November 05, 2023
Fatima is incredibly considerate! She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she stil She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she still kept in touch with me making sure that all the issues and anything I need it was taken care of. It’s been over a month now and she’s still in touch with me. She is amazing! More
by MojanRogers
July 07, 2023
Disappointed with the level of satisfaction with customer service, Car sat for a month plus, infected with mouse eating my wires after changing out my transmission, they claim the mouse is from where I park service, Car sat for a month plus, infected with mouse eating my wires after changing out my transmission, they claim the mouse is from where I park my car and check engine is been on immediate after I pick up my car after transmission was done. BMW Adviser said I have no warranty on the repair. Now I have AC compressor issues with order codes found after before my car was done. Not happy with how the AC compressor was ratified. They ever left my battery cover in the trunk open. More
by Simiy2k
Verified CustomerEmployees Worked With
Zahan
July 05, 2023
Service was was done on the same day. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. More
by TEACHBARRETT
Employees Worked With
Service Advisor
June 24, 2023
Thank you. Everything was perfect. Everyone at Niello is always very attentive and makes sure they take care of you! Everything was perfect. Everyone at Niello is always very attentive and makes sure they take care of you! More
by TheConfuzed1
June 24, 2023
I'm always treated with respect courtesy. Tony is an excellent advisor and always looks out for me. All of the other employees that I encounter are very helpful and friendly. Tony is an excellent advisor and always looks out for me. All of the other employees that I encounter are very helpful and friendly. More
by kathereenee
Employees Worked With
Tony McCall
June 23, 2023
Friendly. Efficient. Effective. Trustworthy. I would come back for future periodic services. My vehicle was also washed. Efficient. Effective. Trustworthy. I would come back for future periodic services. My vehicle was also washed. More
by GMUILENBURG81
Employees Worked With
June 22, 2023
Service Department was exceptional. No problems dropping off or picking up my car.excellent work done. My Service Advisor was extremely pleasant to work with. He is a good man! No problems dropping off or picking up my car.excellent work done. My Service Advisor was extremely pleasant to work with. He is a good man! More
by DANGOPEZJR
Employees Worked With
Casey Wysoki
