Niello BMW MINI

Swapped my 2023 iX for a 2025 model that had all the features important to me and really pleased with the attention to detail that I received from Ali features important to me and really pleased with the attention to detail that I received from Ali More

Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I was buying had a strong dog odor coming from the cargo area. Somebody was supposed to eliminate that smell before advertising it for sale. In addition, the financial officer Erika Paleny, failed to install the RecovR device. And they failed to answer to my emails. More

Easy process, great response time from Creed. Overall, I’m happy with my new mini lease! Overall, I’m happy with my new mini lease! More

I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More

Phenomenal! Top notch experience across the board! Love this dealership and Fatima (our sales rep) was outstanding from start to finish. She has the calmest deme Top notch experience across the board! Love this dealership and Fatima (our sales rep) was outstanding from start to finish. She has the calmest demeanor and knows every answer to all the questions. So pleasant to buy from! If you’re to going to buy a BMW this is the dealership for you. Thanks, Niello BMW! More

Order process was simple. Finance / closing was a disaster. High pressure sales tactics, incorrect terms on contract requiring a second visit to the dealership to fix (2nd Finance / closing was a disaster. High pressure sales tactics, incorrect terms on contract requiring a second visit to the dealership to fix (2nd time this has happened to me at this dealership), unwilling to show finance paper work confirming MF on lease contract. Overall poor experience. More

My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. ! Thank you all for your kindhess. More

Fatima was great to work with. She really made it possible for us to get into the Mini of our dreams. I highly recommend this dealership. She really made it possible for us to get into the Mini of our dreams. I highly recommend this dealership. More

Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More