Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello BMW MINI
Sacramento, CA
458 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 458 reviews
July 29, 2023
Overall I had a great experience. Sales rep Gary was wonderful. Sean was really great explaining the features of the car. Only thing I would have liked is for the Financial rep to Sales rep Gary was wonderful. Sean was really great explaining the features of the car. Only thing I would have liked is for the Financial rep to have stated upfront (before starting the paperwork) what the dealer add on options were and the assoicated cost. I felt rushed and not enough time to decide when in the middle of signing the documents. Thinking back - I would not have opted for some of the add ons. More
by J.LANNING
Verified Customer
July 25, 2023
I was greeted by Mr. lance, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. This was my best car shop lance, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. This was my best car shopping experience I’ve had in the past seven years. Mr. lance was very informative and was answering all my question. He went above and beyond to help me find the perfect car. More
by Lopez0810
July 20, 2023
Fatima, Diane, and Erika made from start to finish a great experience I don’t think I’ve ever laughed so much buying a vehicle. great experience I don’t think I’ve ever laughed so much buying a vehicle. More
by llbaker_99
July 12, 2023
Excellent customer service! Ivan was extremely professional, thorough and made my purchase a wonderful experience. This is my third Mini-Cooper and I’ve become a lifer! Ivan was extremely professional, thorough and made my purchase a wonderful experience. This is my third Mini-Cooper and I’ve become a lifer! More
by NKEAHON
Employees Worked With
Ivan Vera
July 11, 2023
Very open and inviting dealership, Fatima is outstanding and very responsive. Because of her straight forward dealings, I bought the vehicle! and very responsive. Because of her straight forward dealings, I bought the vehicle! More
by hthomas
Employees Worked With
July 07, 2023
Disappointed with the level of satisfaction with customer service, Car sat for a month plus, infected with mouse eating my wires after changing out my transmission, they claim the mouse is from where I park service, Car sat for a month plus, infected with mouse eating my wires after changing out my transmission, they claim the mouse is from where I park my car and check engine is been on immediate after I pick up my car after transmission was done. BMW Adviser said I have no warranty on the repair. Now I have AC compressor issues with order codes found after before my car was done. Not happy with how the AC compressor was ratified. They ever left my battery cover in the trunk open. More
by Simiy2k
Employees Worked With
Zahan
July 06, 2023
It was indeed a pleasure working with Karl and we appreciate his outstanding service and professionalism! appreciate his outstanding service and professionalism! More
by RJVIRK55
July 05, 2023
Service was was done on the same day. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. It was a flat tire and they got me in. Service Advisor was friendly, and clear about my choices. More
by TEACHBARRETT
Employees Worked With
Service Advisor
July 04, 2023
I am very happy with the car I purchased. Fernanda was very helpful and easy to work with. There has been plenty of follow-up communication. I know, no matter what the issue, I will be able t Fernanda was very helpful and easy to work with. There has been plenty of follow-up communication. I know, no matter what the issue, I will be able to talk with someone at Niello and have my questions and concerns addressed. More
by NNEGRETTI
