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Niello BMW Elk Grove
Elk Grove, CA
302 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 302 reviews
June 22, 2024
I LOVE Niello BMW Great used 2017 Infinity Q 70 with 15K miles. What a find and C.J. was terrific at responding to my every call or E mail. 15K miles. What a find and C.J. was terrific at responding to my every call or E mail. More
by MEL11
Verified Customer
June 20, 2024
Walked in on a weeknight and Moh was so informative about the vehicles. Listened to me and all the boxes that I wanted checked. Went back the next night and purchased a beautiful car. Checked all the boxes. the vehicles. Listened to me and all the boxes that I wanted checked. Went back the next night and purchased a beautiful car. Checked all the boxes. Financing was easy with them. Great experience. Might be back to trade in Tesla. More
by Krun
June 19, 2024
I have done business with them several times over the years, It has always been a pleasant experience. years, It has always been a pleasant experience. More
by Georgiamyers
Employees Worked With
June 16, 2024
Very professional! Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction More
by jeanachristina
June 11, 2024
Nothings changed with this place. Ever since the GM left this place has gone to xxx. Typical liars scammers and the most unprofessional sales/staff - dealership I have dealt with. The Ever since the GM left this place has gone to xxx. Typical liars scammers and the most unprofessional sales/staff - dealership I have dealt with. They will lie straight to your face, like you’re an idiot! I have complained to DEAF EARS! Nobody cares once they get your $$… On my fourth BMW and would have been fifth, but I won’t spend one red cent with them now. Just bought my wife a Tesla! Thanx Elon, great product and experience! Maybe Rick will read this is CALL ME BACK!! Cause he sure don’t email or return messages!!! Guess next month I’ll be buying my new vehicle elsewhere…. More
by Mr. White
June 01, 2024
Great service ! Staff was great also no complaints . Very helpful if finding the vehicle I wanted . Staff was great also no complaints . Very helpful if finding the vehicle I wanted . More
by ARCANGELLOPEZ415
May 30, 2024
My experience was quite satisfactory, I ended up with a lovely little car! I felt the staff was very honest and took their time explaining things and finding me the right plan. Would shop again, but the ca lovely little car! I felt the staff was very honest and took their time explaining things and finding me the right plan. Would shop again, but the car I bought is all I need! More
by jackbrossmail
Employees Worked With
May 28, 2024
used car process we very easy and items which needed attention were fixed as promised. attention were fixed as promised. More
by JEFF.MEDEIROS523
Employees Worked With
May 28, 2024
Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store manager a few days later with the same question, left a message, no response back. I had to go to the bmw finance site and figured it out on my own. They couldn’t be bothered to attach the front license plate holder for WA. I was told I could make an appointment and drive 12 hours one way to get it done. More
by WARDBISCHOFF
