Niello BMW Elk Grove

Excellent customer service ,every one is very helpfull. .make you more comfortable .. highly recommend ... special thanks to jass!! .make you more comfortable .. highly recommend ... special thanks to jass!! More

Great experiences, process was smooth. Cj was great. I found a perfect car. Thank you niello. Cj was great. I found a perfect car. Thank you niello. More

He’s very helpful and was very helpful and understanding through the whole entire application process and was just fantastic with everything throughout the whole experience through the whole entire application process and was just fantastic with everything throughout the whole experience More

Jerome was very helpful and knowledgeable. He really knows about cars. I plan on working with him again. He really knows about cars. I plan on working with him again. More

Love the online buying experience worked thru all the financing via text and Email. Than the added service of delivery to my home was outstanding. financing via text and Email. Than the added service of delivery to my home was outstanding. More

Excellent service from both Elisa and Tommy C. Pricing was very fair and willing to work with me on the number I needed to hit on my lease. Thank you so much everyone. Best car transaction ever. Pricing was very fair and willing to work with me on the number I needed to hit on my lease. Thank you so much everyone. Best car transaction ever. More

Geoff was real. No xx. Made my wife and I comfortable without pushing. But the good salesman is always that way. But..,Very unlike when we went into that other r No xx. Made my wife and I comfortable without pushing. But the good salesman is always that way. But..,Very unlike when we went into that other room with the guy who tried to upsell us the warranty and other items. (Mahmoud ? Something like that) Even after I told him NO, I noticed that he kept it on the sales sheet in a totally sleazy move. I looked at him and asked if he apparently did not hear me three times. He says, annoyed, “OK! Have it your way.” What? xxx. “Yes, it IS our way” The worst. We bought two cars from you guys and he tries to sleaze that by us. Please understand something. This gives your great dealership a bad reputation. The same thing happened to me at Roseville BMW 3 years ago. I thought it would not happen at Niello. But, The “extras guy” puts a total damper on what was a great performance by Geoff who sold us two cars. You really need to make some sleaze factor changes. Again, Geoff was the best. Hands down. And I love my car. But please know when referring you to others we will have to warn them. More

Cj was awesome in finding the vehicle I wanted and was quick and reponsive. Very happy quick and reponsive. Very happy More

Sales process was easy but once they got our money and got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s had to sit useless in the garage. More

Bobby Pham was a trust worthy sales representative. He understood my needs and wants in the vehicle. He understood my needs and wants in the vehicle. More