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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
416 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 416 reviews

October 28, 2023

I found the whole process to be seamless from the onset! I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept info More

by Phones/Claudette Bell-Jones
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept Mgr Linda?, Amir Mohabbat, Geoff Metge, Q Gregory, Michael Shannon, Mike Sulman
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Oct 31, 2023 -

Niello BMW Elk Grove responded

Phones & Claudette, Thank you for taking the time to walk us through your recent experience with our sales department here in Elk Grove! We're so glad that our team was able to step in when your vehicle broke down and get you behind the wheel of a new X3. We're thrilled to hear that you and your wife are loving it so far! If any questions or concerns come up as you are both getting used to it, please do not hesitate to reach out to us. Happy driving!

Oct 31, 2023 -

Phones/Claudette Bell-Jones responded

Special Thanks to Ed & Michael in Sales Dept. Thanks you all so very much!

October 26, 2023

They were great to work with not only with my tradein but we worked a wonderful deal on my new iX More

by NICOLE.PERSINGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Niello BMW Elk Grove responded

Nicole, Congratulations on your new BMW iX! We hope you are absolutely enjoying it so far. It's great to know that our team made the trade-in process wonderful and offered you a great deal on your iX. If any questions come up along the way as you become accustomed to your new BMW, please don't hesitate to contact us!

October 25, 2023

Q was a professional and had knowledge about the vehicle. There was an error somewhere where the wrong keys and manual were given to me. Q got out of his way to correct this and it saved me having to get a More

by G
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Oct 30, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to walk us through your recent sales visit, G! We apologize that the wrong keys and manual were given to you, but we're glad that Q was able to step in and make things right. We hope you are enjoying your new vehicle so far. If any questions come up along the way, please do not hesitate to reach out!

October 23, 2023

I found them to be very professional, courteous and efficient. They were helpful and answered all my questions. More

by MICHELLFRANKLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Niello BMW Elk Grove responded

This is what we love to hear! Congratulations on your new BMW. If there are any automotive needs that we can lend a hand with in the future, please do not hesitate to reach out!

October 20, 2023

We were treated excellent, professionally, with courtesy and respect. I’d would definitely buy there again. We Lov the car! More

by bbqdady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Oct 25, 2023 -

Niello BMW Elk Grove responded

We appreciate you taking the time to walk us through your recent sales visit at Niello BMW Elk Grove! It's wonderful to know that you would work with us again. Happy driving!

October 20, 2023

Q did an amazing job. He was professional and understood my needs. I would recommend him to any person looking to buy a car. More

by jairogomez62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Oct 25, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to acknowledge Q's amazing work! We are truly lucky to have him on our team here in Elk Grove and we're thrilled to know that you would recommend him.

October 16, 2023

It was a pleasure to do business with this BMW dealership. Q was amazing and answered all our questions in details. More

by maujis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Oct 18, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to let us know! We know how stressful buying a vehicle can be, so it's always great when people like Q can make the process such a positive one. We appreciate your feedback!

October 15, 2023

Amir Muhabat helped a lot, thank you Amir appreciate it. I will recommend you to my friends too. More

by M.KHALIDSAQIB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Mohabbat
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Oct 18, 2023 -

Niello BMW Elk Grove responded

We cannot thank you enough for your recommendation! It's wonderful to know that Amir was so helpful throughout the sales process. We will make sure to pass your thanks along to him!

October 15, 2023

Q Gregory was professional, straightforward and helpful. I felt very confident moving forward with the purchase. I would highly recommend him, and Niello. More

by cbuell0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Oct 18, 2023 -

Niello BMW Elk Grove responded

Isn't Q amazing? Thank you for taking the time to call our his professional and helpful service! We appreciate your recommendation and will make sure to share your kind words with Q. Happy driving!

October 11, 2023

Helpful. Courteous and professional. Love Amir my salesman. My car is beautiful and I love it. More

by K.ROTTACKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Report | Print
Oct 18, 2023 -

Niello BMW Elk Grove responded

It's wonderful to hear that we provided you with such helpful, courteous, and professional service! Amir is truly an all-star on our team here in Elk Grove and we're glad to know that he made the sales process such a positive one. Enjoy your new vehicle and please let us know if any questions come up!

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