Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
324 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Contact Dealership

8580 Laguna Grove Dr

Elk Grove, CA

95757

Directions

By Type

Showing 324 reviews

June 07, 2023

Good service in a timely manner. They answered all my questions and will return for service in the future. More

by JCSMITH427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Niello BMW Elk Grove responded

So glad we were able to provide you with 5-star timely service and answer all of your questions! Please let us know if there are any BMW sales, service, or parts needs that we can lend a hand with in the future.

June 02, 2023

Great service always, Treaver is so nice he is very professional its nice to have the same representative each time. This is our 3rd BMW More

by coyote2047
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Niello BMW Elk Grove responded

Congratulations on your third BMW! We will make sure to share your kind words with Treaver. Thank you for choosing Niello BMW Elk Grove!

May 31, 2023

Amir Mohabat is great salesperson and manager Tim also very experienced person they did good explaining on car thanks More

by GURDEEPGILL4455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Mohabbat
Report | Print
Jun 08, 2023 -

Niello BMW Elk Grove responded

We are so lucky to have Amir on our team here in Elk Grove! We will make sure to let him know that you mentioned him. Please let us know if there are any BMW sales, service, or parts needs that we can lend a hand with in the future!

May 30, 2023

Nielloi BMW service department is top notch. Great communication and they get it right the first time. More

by robert.wayne42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for your kind words, Robert! We're so thrilled to know that our team has always provided you with such great communication and service. If there are ever any BMW sales, service, or parts needs that we can lend a hand with in the future, please do not hesitate to contact us!

May 21, 2023

My experience at Elk Grove BMW was the best car buying experience I’ve ever had. The biggest reason was because of Ed Alnasir. He was very knowledgeable and helpful throughout the whole process. I would h More

by JARRODWILLIAMS37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
Report | Print
May 24, 2023 -

Niello BMW Elk Grove responded

Jarrod, We're absolutely thrilled to know that this was the best car buying experience you've ever had! Ed is truly an all-star on our team here in Elk Grove and we're glad to know that he provided you with such knowledgeable and helpful service throughout your visit. We appreciate your recommendation and look forward to working with you again in the future!

May 19, 2023

Monica Rivera is the best service advisor! She always makes the process seamless and easy. More

by JASON.SHATZER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Rivera
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to acknowledge Monica's great work, Jason! She is truly an all-star on our team here in Elk Grove. We will make sure to share your kind words with her.

May 19, 2023

The dealership was in the process of being remodeled but business as usual. Service department personnel and cashiers were friendly and helpful. More

by KENTYAMAMOTO427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Figueroa
Report | Print
May 24, 2023 -

Niello BMW Elk Grove responded

Thank you for your patience and understanding during our remodeling process, Kent! It's great to know that our service department provided you with such friendly and helpful service. See you next time!

May 19, 2023

Bob has always been an awesome advisor. Every visit has been a great experience. I will only go to Bob More

by JAMESVUVZW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

We are truly lucky to have Bob on our team here in Elk Grove, so it's great to know that he makes every experience a great one for you, James. We will make sure to let him know that you mentioned him!

May 19, 2023

Service department personnel are all helpful + friendly. My service advisor Monica was efficient and a pleasure to deal with. Hoping the car washes with service will return. More

by le.foppiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Rivera
Report | Print
May 24, 2023 -

Niello BMW Elk Grove responded

We appreciate the positive rating, Le! We're glad to know that Monica and the rest of our service team have always been such a pleasure to work with. Thank you for your feedback regarding car washes. We will make sure to share that with our management.

May 19, 2023

They finished the job in almost 30 minutes less than originally quoted and I was 10 minutes late checking in. More

by VKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor was my service rep.
Report | Print
Jun 01, 2023 -

Niello BMW Elk Grove responded

So glad that Trevor and his team were able to finish your service quicker than they originally quoted! We will make sure to pass along your review and look forward to seeing you for your next service.

1
...
28
29
30
...
33